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Patient Registration

4 months ago

Andover, Minnesota, United States Fairview Health Services Full time

Overview:

Looking to work in role that will make a difference in the community?

We Fairview Health Services are looking for a new employee in Patient Registration at the Fairview Clinic in Andover, MN This position is approved for 48 hours every two weeks and is benefit eligible Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and 403B with up to a 6% employer match; click here to learn more and get all the details.

The hours for this role will likely be Monday - Friday pm, working in our Urgent Care. NO WEEKENDS

Responsibilities/Job Description:

Our Patient Registration crew greets and welcomes patients into the clinic. The verify, register and schedule patients with accurately and efficiently. This includes verifying insurance and demographic information. This team also reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments, and researches and facilitates patients questions and concerns.

  • Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.
  • Advises patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
  • Monitors patient balances on patient accounts and alerts patients of outstanding balances to ensure appropriate financial arrangements.
  • Actively participates in crafting and implementing improvements.
  • Answers in-coming calls from patients or internal team members to assist with patient care when the need arises
  • Schedules appointments for patients with specified clinician according to scheduling guidelines and availability actively trying to accommodate all involved
Qualifications:
Preferred
  • Completion of medical terminology course or equivalent experience and education preferred.

We find those that exceed in this position also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. A solid understanding of Dignity, Integrity, Service, Compassion and Innovation.