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IT Support Specialist

3 months ago

Albany, New York, United States VOLT Management Full time

IT Support Specialist Needed

This medical technology company is looking for an IT Support Specialist for onsite support. You will provide support of all PC, Network, Server hardware and Software Applications included but not limited to: Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, LANDesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices. You will receive direction for more complex issues from Lead Administrators or management.

What Will You Be Doing?

Provides troubleshooting on technology equipment and deployments as needed.

May participate in the testing and evaluation of new desktop packages and implements prototypes.

Provides setup, deployment, and support of mobile devices.

Monitors on-site IS Systems, including backups, UPS, and server/network equipment.

Provide remote support for facilities and associates (VPN support).

Maintain, support, and configure warehouse devices (Printers, RF Units, Terminals, etc.).

Engages with external vendors for support and services.

Conducts end user training and learning sessions with associates.

Assists in technology planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities.

Maintains listing of spare inventory and electronic waste.

Performs other duties as assigned.

What Do You Need To Be Successful?

High school diploma required; Associates or Technical school degree preferred

1-2 years' experience providing IS Support including network and application troubleshooting.

Working knowledge of Lotus Notes and LANDesk technologies

Ability to multi-task, troubleshoot, and adapt to changing environment

Outstanding customer service skills

Ability to travel up to 15% of time.

This is a full time, estimated 6-Month contingent-to-hire opportunity in Swedesboro, New Jersey.

The Payrate is between $22.00 and $26.00 per hour.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID :

Minimum Salary: 22.00 Maximum Salary: 26.00 Salary Unit: Hourly