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Program Manager

3 months ago

Chicago, Illinois, United States Northern Trust Full time
About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs, including establishing a centralized and sustainable connection point for global regulatory communications, ensuring preparedness for examinations.

This Program Manager, Oversight role reports to the GRAO Program Management Office (PMO) that is responsible for day-to-day enablement of the GRAO strategy. The primary responsibility of the Program Manager, Oversight is to lead the PMO in providing continuity across the various programs and projects that execute the GRAO strategy. The role holder will require the ability to lead teams in managing multiple priorities in a fast-paced environment and exercise good judgment in a variety of situations. The Program Manager, Oversight must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion and attention to detail.

The key responsibilities of the role include:
  • Responsible to lead and operationalize the day-to-day oversight of PMO routines, including project management, risk management, change management, communication management, dependency management and committee governance requirements
  • Responsible to lead the oversight of timely packaging and archival of completed program deliverables
  • Responsible to facilitate standing PMO meetings, drive discussions and reach decisions
  • Develop and maintain PMO standards, procedures and playbook
  • Ability to communicate effectively to ensure there is a clear and concise understanding of expectations
  • Identify and implement opportunities to improve efficiency, effectiveness and productivity in the PMO
  • Set the tone for PMO to be flexible and agile to pivot to new and/or changing program priorities
  • Ability to work with multiple partners in cross-functional groups at various levels throughout the organization
  • Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.
  • Drive prioritization ensuring PMO handles multiple projects with accuracy
  • Review and oversee PMO work products, providing feedback and effective challenge
The ideal candidate would benefit from having:
  • A College or University degree and relevant project/program management with industry knowledge is required (financial risk, non-financial risk, regulatory and/or compliance)
  • Deep understanding of project management and portfolio management tools, techniques and methods (i.e., what good looks like), change management principles and how to build high-performing teams
  • Technical skills: Outlook, Teams, Microsoft Office 365 suite required (expert with Excel, Word, SharePoint, PowerPoint, MS Project, Adobe)
  • Advanced oral and written communication skills are required
  • Self-motivated, highly flexible and adaptable to change
  • Analytical and problem-solving skills are required
  • Must have solid judgment to manage competing priorities
  • Has gravitas and ability to engage with stakeholders at all levels
  • Results oriented
  • Great skills across communication, facilitation, interpersonal, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc.
  • Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams)
  • Strong problem-solving skills, organizational skills and time management skill
#LI-LK2, #LI-Hybrid

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRH[redacted].

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.