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Engineering Program Manager

2 months ago

Chicago, Illinois, United States PayPal Full time
Job Description

PayPal is seeking an experienced Engineering Program Manager to join our Financial Services team. As a key member of our team, you will be responsible for driving the coordinated management of large, complex programs over a finite period of time to achieve specific business goals.

Key Responsibilities
  • Drive the timely delivery of business value and the efficient use of organizational resources.
  • Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose, and expected business benefits of a program.
  • Ensure measurable KPIs are defined and aligned to company goals and objectives.
  • Manage the program-level decomposition of work across multiple delivery teams.
  • Work across organizational boundaries to define program interdependencies and release plans.
  • Partner closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives, and timelines.
  • Make sure appropriate domain resources are engaged. Helps define creative solutions to address resourcing challenges.
  • Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.
  • Monitor health of program delivery. Track program-level status, risks, issues, and dependencies. Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution.
  • Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans, and delivery status. Lead program-level reviews with delivery teams, stakeholders, and executive management as required.
  • Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. Evangelize and integrate desired changes in order to enable continuous improvement.
  • Lead by example. Actively coach Product Owners, Scrum Masters, and Delivery teams in order to promote successful adoption of agile practices. Cover key management roles as needed to ensure the success of program delivery efforts.
Requirements
  • 6-8 years of experience in a program manager role.
  • Experience organizing multiple teams delivering on software/product development initiatives. Agile lifecycle management experience preferred.
  • Track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
  • Strong technical acumen and strong voice for the customer across the program delivery lifecycle.
  • Good knowledge of project management process, project management software tools, templates, and management techniques.
  • Experience with different software development methodologies including the agile development methodology such as Scrum.
  • Success in developing program/project level artifacts to support a major software implementation program with concurrent releases.
Nice-to-Have
  • Previous software development experience.
  • Prior online payments or financial services industry experience.
  • Previous managerial experience in software development, quality assurance, or product management.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.