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Keeneland Full Time Dining Room and Special Events Manager

3 months ago

Lexington, Kentucky, United States Keeneland Association Full time
Job Position: Dining / Special Event Manager

Company: Keeneland Hospitality

Description:
As a Dining / Special Event Manager at Keeneland Hospitality, you will play a crucial role in ensuring the successful execution of Race Meets, Sales, and Special Events.

Responsibilities:
  • Assist in managing daily operations and staff to execute functions.
  • Maximize customer satisfaction and event success.
  • Support the Dining Team and prepare dining room operation guidelines.
  • Attend and actively participate in various meetings.
  • Hire, train, and supervise seasonal staff.
  • Lead shifts and provide excellent service in dining rooms.
  • Handle guest issues effectively and collaborate with team leads for event execution.
  • Enforce company policies and procedures.
  • And more.
Special Events:
  • Manage Special Events from start to finish.
  • Assist in planning and executing meetings and events.
  • Assign tasks to staff for Special Event execution.
  • Ensure quality standards and client satisfaction.
  • Develop relationships with outside vendors.
Requirements:
  • Manage in a diverse environment with a focus on customer service.
  • Strong time management and organizational skills.
  • Ability to delegate effectively and hold staff accountable.
  • Clear communication, attention to detail, and integrity.
  • Ability to motivate and lead a team.
Qualifications:
  • High school diploma or GED required; bachelor's degree preferred.
  • Minimum three years of front-of-the-house operations experience.
  • Training in a major hotel or restaurant chain is a plus.
  • Computer skills including Microsoft Office Suite and POS systems required.
Language Skills:
Proficiency in English required, other languages a plus.

Certificates, Licenses, Registrations:
A Kentucky Horse Racing Authority License is required.

Physical Demands:
The employee must be able to perform physical tasks and lift objects up to 35 pounds.

Work Environment:
The job requires standing, walking, and working in a fast-paced environment.