Supervisor - Concessions Manager
5 days ago
The Concessions Supervisor is a key member of the Parkhurst Dining team, responsible for overseeing the day-to-day operations of concession stands at various events. This role requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Supervise and coordinate the activities of concession stand staff, ensuring that all events are staffed and equipped to meet customer needs.
- Develop and implement strategies to improve concession stand sales and customer satisfaction.
- Collaborate with event organizers and other stakeholders to ensure seamless execution of events.
- Manage inventory and supplies, ensuring that concession stands are well-stocked and equipped to meet customer demand.
- Monitor and maintain high standards of food quality, safety, and sanitation.
- Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner.
- Develop and maintain relationships with event organizers, vendors, and other stakeholders to ensure a positive and productive working relationship.
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve concession stand operations and customer experience.
- 6+ years of experience in a food service or event operations role, with a minimum of 4 years in a supervisory or management position.
- Bachelor's or Associate's degree in a related field, such as hospitality management, business, or culinary arts.
- Strong leadership and organizational skills, with the ability to work effectively in a fast-paced environment.
- Excellent communication and customer service skills, with the ability to work effectively with diverse groups of people.
- Ability to lift up to 40 pounds and stand for long periods of time.
- Availability to work flexible hours, including evenings and weekends.
- Free meal during shift
- 20% discount on food purchases at Parkhurst Dining locations
- Paid time off
- Management career advancement opportunities
- Access to continuous development with Smile Universe
- Eligibility for 401k, vision, dental, and medical plans
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