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Head of MSS Operations Thailand

3 months ago

Houston, Texas, United States HSBC Full time
Head of MSS Operations Thailand (GCB4)
Some careers grow faster than others. If youre looking for a career that will help you stand out, join HSBC and fulfil your potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Offering a diverse range of skills and jurisdictional experience across the full range of countries and territories in which our businesses operate.

We are now inviting qualified individuals to join the team in this specific role.

Principal responsibilities

Support strategic development of MSS businesses

Client Servicing, Management & Retention

Ensures error-free and efficient operations across all products and clients

Adopts best practices across MSS products and client segments from other markets

Monitor new products in the market and ensures that the operations can support changes/ new products in the market

Support new product and client implementation

Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting

Creates environment for effective team work and maintaining high team morale / job satisfaction

Provide overview on Operation service and performance

Ensure implementation of local, regional or global Operation strategic changes

Requirements
Masters degree

in Finance, Economics or related field

8 years work experience

in managing a large team to service global custodians, broker-dealers, group entities, and other financial and non-financial institutions.

Strong analytical skills

Resourceful, energetic, attention to detail

and the ability to multi-task in a fast-paced environment.

Wide-ranging

and require proactiveness and a high degree of communication skills with the client, the counterpart, and possible with the regulators

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