Current jobs related to Sr Administrative Services Associate - Wayne, Pennsylvania - Penn Medicine

  • Administrative Underwriter

    2 weeks ago

    Wayne, Pennsylvania, United States Lincoln Financial Group Full time

    About the RoleWe are seeking a highly skilled and experienced Administrative Underwriter to join our team at Lincoln Financial Group. As an Administrative Underwriter, you will play a critical role in supporting and promoting change management and departmental/enterprise initiatives.Key ResponsibilitiesDeliver routine work independently, in accordance with...

  • Quantitative Derivatives Associate

    6 days ago

    Wayne, Pennsylvania, United States Lincoln Financial Services Full time

    Job Title: Sr. Quantitative Derivatives AssociateWe are seeking a highly skilled Sr. Quantitative Derivatives Associate to join our Market Risk Management (MRM) team. As a key member of our team, you will be responsible for developing, maintaining, and analyzing models for Lincoln's General Account assets.Key Responsibilities:Maintain and improve the...

  • Client Service Associate

    2 weeks ago

    Wayne, Pennsylvania, United States Waldron Private Wealth Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Client Service Associate. This role will provide administrative support to our Client Service department, ensuring seamless delivery of concierge-level service to our high net-worth clients.Key ResponsibilitiesAdministrative Support: Provide administrative...

  • Patient Services Associate

    6 days ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key Responsibilities:Manage patient arrivals and departures, ensuring a smooth and efficient...

  • Patient Services Associate

    3 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is seeking a highly skilled and dedicated Patient Services Associate to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Service: Provide exceptional patient service by...

  • Clinical Services Associate

    2 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    About the RolePennsylvania Medicine is seeking a highly skilled and compassionate Clinical Services Associate to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and supporting the delivery of high-quality services.Key ResponsibilitiesPatient Care: Provide prompt and courteous patient...

  • Clinical Services Associate

    2 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is seeking a highly skilled Clinical Services Associate to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesPatient Care: Provide high-quality patient care, including vital sign collection,...

  • Clinical Services Associate

    1 week ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Clinical Services AssociatePenn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Clinical Services Associate, you will play a vital role in supporting our mission by providing top-notch patient care and administrative...

  • Environmental Services Manager

    2 weeks ago

    Wayne, Pennsylvania, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, and dining services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our Purpose and ValuesWe are committed to fostering fulfillment in our...

  • Quantitative Derivatives Associate

    2 days ago

    Wayne, Pennsylvania, United States Lincoln Financial Group Full time

    Job Title: Sr. Quantitative Derivatives AssociateWe are seeking a highly skilled Sr. Quantitative Derivatives Associate to join our Market Risk Management team at Lincoln Financial Group. As a key member of our team, you will be responsible for developing, maintaining, and analyzing models for Lincoln's General Account assets.Key Responsibilities:Maintain...

  • Clinical Services Associate

    1 week ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Clinical Services AssociatePenn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Clinical Services Associate, you will play a vital role in our mission by providing high-quality patient care and supporting our clinical...

  • Patient Services Associate

    3 days ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in supporting our clinical teams and ensuring a positive patient experience.Key Responsibilities:Patient Service: Provide exceptional patient care by...

  • Patient Services Associate

    2 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job SummaryPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in ensuring a positive patient experience, supporting clinical operations, and contributing to the success of our healthcare team.Key Responsibilities:Manage...

  • Patient Services Associate

    2 weeks ago

    Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in supporting our mission by providing top-notch patient service and ensuring seamless operations.Key Responsibilities:Manage patient arrivals and departures,...

  • Administrative Coordinator

    2 weeks ago

    Wayne, Pennsylvania, United States Lenmar Consulting Full time

    {"Job Title": "Administrative Assistant", "Job Description": "At Lenmar Consulting, we are seeking a highly skilled Administrative Assistant to join our team. As an Administrative Assistant, you will provide exceptional support to our executive level employees, ensuring seamless day-to-day operations and exceptional customer service.Responsibilities:*...

  • Administrative Coordinator

    2 weeks ago

    Wayne, Pennsylvania, United States APN Consulting Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our team at APN Consulting. As an Administrative Assistant, you will provide high-level administrative support to our senior stakeholders and general internal staff, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide administrative support to senior stakeholders and...

  • Administrative Coordinator

    6 days ago

    Wayne, Pennsylvania, United States Axelon Full time

    Job Title: Administrative AssistantLocation: Chesterbrook, PA (Onsite)Shift: 8AM-5PMJob Description:This is an exciting opportunity to join our team as an Administrative Assistant, supporting the Head of Platform Services Team, Administration & Office Management manager and priority clients and Global Markets & Banking Americas Front Office personnel. Our...

  • Administrative Support Specialist

    1 week ago

    Wayne, Pennsylvania, United States RemX Full time

    About the RoleWe are seeking an experienced Administrative Assistant to join our team at RemX. As a key member of our team, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our office.ResponsibilitiesProvide exceptional customer service to clients and internal stakeholdersManage and maintain...

  • Administrative Coordinator

    3 weeks ago

    Wayne, Pennsylvania, United States Russell Tobin Full time

    About the RoleRussell Tobin is seeking a highly skilled and organized Administrative Assistant to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the Banking industry.Key ResponsibilitiesProvide administrative support to the Head of Platform Services Team, including travel and expense...

  • Administrative Support Specialist

    2 weeks ago

    Wayne, Pennsylvania, United States Axelon Full time

    {"title": "Administrative Assistant", "description": "Job SummaryWe are seeking an experienced Administrative Assistant to join our team at Axelon. The successful candidate will provide administrative support to the Head of Platform Services Team and other senior stakeholders, ensuring seamless coverage and exceptional customer service.Key...

Sr Administrative Services Associate

3 months ago

Wayne, Pennsylvania, United States Penn Medicine Full time

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Practices of the University of Pennsylvania (CPUP)

Department: Abramson Cancer Center Radnor

Location: Penn Medicine Radnor- 145 King of Prussia Rd

Hours: Fulltime, M - F, Onsite, 8:00/8:30am - 4:30/5:00pm

Summary:

This position is responsible in assisting with the management of a clinical practice in a busy academic clinical department. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence.

Responsibilities:

Clinical Duties

  • Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances.
  • Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed.
  • Ensures diagnostic testing and other evaluations are completed before visit if applicable.
  • Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates and moving patients if rescheduling is necessary. Traveling to clinic location if applicable.
  • Schedules required procedures and/or Lab for patients at provider's direction.
  • Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages.
  • Responsible for the timely submission of pre-op cases, and ensures accuracy of information and correct forms completed and signed in advance of procedure.
  • Processes medication refill requests, triaging to appropriate clinical staff.
  • Coordinates and schedules cases with medical equipment representatives as required.
  • Completes medication authorizations and obtains prior authorizations for procedures.
  • Obtains medication pricing and coverage information for patients.
  • Initiates Tier 1 prescription exemptions as needed.
  • Schedules tests, procedures, and other clinical follow-up services as requested by the providers.
  • Completes medical records requests.
  • Handles all patient correspondence, including myPennMedicine messages.

Admin Duties

  • Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff.
  • Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours.
  • Maintains physician Epic template.
  • Attends and take minutes in meetings when necessary.
  • Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional expenses.
  • Updates CVs in FEDs.
  • Create/Edit and distribute letters per attending physician direction.
  • Coordinates submission and approval of journal articles, and permissions as directed.
  • Coordinates visits for visiting scholars.
  • Coordinates visits and interview schedule for the recruitment of faculty.
  • On Call Schedule Management with the ability to enter and make changes to the call schedule in appropriate system, Qgenda, etc.

Billing Duties

  • Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis.
  • Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes.
  • Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and protocols for referrals.
  • Ensures all pre-registration items are completed to allow for timely and complete billing.

Research Related Responsibilities

  • Interact with individuals/patients associated with clinical trials as well as supply information to patients enrolled in these studies.
  • Schedule follow up studies as directed by the trial protocol.
  • Coordinate submission and approval of journal articles, manuscripts and permissions as directed.

Special Projects

  • Training of staff and mentoring new team members.
  • Update of procedural manual.
  • Special assignments in regards to fellowship etc.
  • Subject Matter Expert in specific area(s).

Additional Duties:

  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.

Qualifications:

  • High School Diploma/GED (required).
  • And 4+ years Medical office experience, or 4 years of customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting preferred.
  • A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

Skills and Abilities:

  • Strong technical skills.
  • Optimized work processes.
  • Strong attention to detail.
  • Patient customer focus.
  • Critical thinking and problem solving.
  • Proven ability to work effectively independently and in a team setting.
  • Demonstrated ability to practice and ensure confidentiality of patient information.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 220712