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Program Support Technician

3 months ago

Richmond, Virginia, United States Virginia Jobs Full time

Title: Program Support Technician DSPW0654, DSPW0655 (Part-time no benefits)

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location:North Chesterfield, Virginia

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia State Police Special Investigations and Programs Division is seeking a collaborative and innovative team player to serve as a part-time Program Support Technician serving the Human Trafficking Unit and Gaming Enforcement Unit.

This position will be responsible for researching, analyzing, and collating information from open-source locations as well as monitoring and tracking law enforcement tips.

As the Program Support Technician, you will work closely with unit supervisors, special agents, and analysts by communicating information received from open-source findings and tip sources.

The position will also provide administrative support and assist in developing brochures and awareness materials.

We are seeking to expand our diverse team of change makers and innovators.

As a member of the Virginia State Police family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission.

Challenge yourself to make a difference today by applying for a career with the Virginia State Police

Established in 1932, the Virginia State Police has grown to be the largest police department in the Commonwealth of Virginia.

As the mission of the Department has continued to expand, our workforce continues to grow.

We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become best in class.

We are firmly committed to our family-like culture and are seeking to expand our diverse team.

In addition, the Virginia State Police supports its personnel through a comprehensive, holistic Wellness Program.

From our Therapy Dog, Piper, to full-time peer support, our wellness staff teaches and coaches "cognitive fitness" for all employees every step of the way.

Our Wellness Program fosters a welcoming, peer-oriented, inclusive environment with the resources to support our employees throughout their entire VSP career.

We are committed to providing the best so you can be at your best

Contact Human Resources for additional details.

  • Collects, documents, and analyzes information received from open-source locations.
  • Works to identify trends and patters associated from the aforementioned information.
  • Locates persons/businesses of interest on social media.
  • Develops methods of identification and reports out on those methods to the Gaming Enforcement Unit and/or Human Trafficking Unit First Sergeant.
  • Communicates with Virginia State Police (VSP) analysts regarding findings.
  • Maintains confidentiality regarding work.
  • Answers the unit telephone line.
  • Manages the email inbox.
  • Obtains information from individuals requesting services from the Gaming Enforcement Unit and/or the Human Trafficking Unit.
  • Develops brochures and awareness materials.
  • Provides administrative support to supervision and special agents.
  • Assists Gaming Enforcement Unit and/or Human Trafficking Unit First Sergeant with training events.
  • Takes minutes at human trafficking meetings.
  • Keeps statistical data for gaming unit activities.
  • Checks tip source locations throughout the day.
  • Logs tips.
  • Collected tips are analyzed, prioritized for assignment/disbursement by the First Sergeant.
  • Communicates with tipsters to obtain the most valuable information.
  • Determines best course of action for tips independently.

Minimum Qualifications

  • Working knowledge of data verification and analysis; of filing methods and general office procedures; of grammar,
punctuation, spelling, and office practices; and of graphic design for developing brochures and awareness materials.

  • Skill in operating computers and using Microsoft Office applications.
  • Demonstrated ability to analyze and interpret policies and procedures; to collect, analyze, synthesize data, and maintain statistical information; to establish priorities; to
work independently and as a member of a team; and to communicate effectively in English orally and in writing.

  • Graduation from high school or equivalent.

Additional Considerations

  • Experience in data collection and analysis preferred.

Special Instructions
A BACKGROUND INVESTIGATION SHALL BE REQUIRED OF EACH SELECTED APPLICANT


Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable.

The anticipated duration of the pre-employment process is determined by the successful completion of the above items.


Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at This position is open until filled.

Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at

The Department of State Police is an Equal Opportunity Employer.

Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state or local laws.


REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
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