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Grocery Night Manager

3 months ago

Milford, Michigan, United States Kroger Full time
Position Summary:
Create an exceptional customer experience by providing outstanding service. Maintain a safe and inviting environment to encourage customer return. Direct and oversee all department functions. Support daily Grocery operations. Embrace the Customer 1st approach and motivate associates to deliver exceptional service. Demonstrate respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:
  • Promote trust and respect among associates.
  • Communicate company, department, and job-specific information to associates.Collaborate with associates to foster teamwork and accomplish company/store goals.
  • Establish performance goals for the department and empower associates to meet targets.
  • Develop scheduling strategies to manage customer flow effectively.
  • Train associates on job performance and participate in appraisals.
  • Adhere to all laws and company guidelines.
  • Maintain product knowledge and assist customers with inquiries.
  • Offer product samples to introduce new items.
  • Inform customers about grocery specials.
  • Develop and execute department business plans.
  • Create sales promotions in collaboration with store management.
  • Prepare and submit critiques for sales and merchandising.
  • Implement promotional plans.
  • Stay updated on ads and promotions.
  • Monitor expenses and control department costs.
  • Assist with budget preparation and financial reviews.
  • Manage inventory and stocking.
  • Organize price changes and supervise inventory processes.
  • Train associates on inventory and stocking procedures.
  • Ensure adherence to food safety regulations.
  • Maintain proper temperatures and safety standards.
  • Report safety issues and incidents to management.
  • Perform essential job functions with or without accommodation.

Behaviors/Skills:
Key behaviors for success in this role include:

Leadership Behaviors:
  • Puts the Customer First - Anticipates needs, exceeds expectations, builds trust.
  • Communicates Effectively and Candidly - Clear communication, approachable, seeks feedback.
  • Achieves Results Through Teamwork - Collaborates inclusively, holds self and others accountable.
  • Leads Through Positive Influence - Builds partnerships, demonstrates strong character.
  • Coaches and Develops Others - Develops associates, values diversity.
  • Leads Change and Innovation - Embraces technology, suggests improvements.
  • Executes with Excellence - Driven, problem-solver, meets goals consistently.
  • Provides Clear and Strategic Direction - Plans effectively, stays focused on priorities.
  • Safety Awareness - Ensures safety standards are upheld.

Minimum Position Qualifications:
  • Effective communication skills.
  • Basic math knowledge.
  • Ability to handle stressful situations.
Desired Previous Job Experience:High school education or equivalent preferred.Preferred management or grocery/retail experience.
Potential Career Path:Store Manager.Other store management positions.
About Kroger:
With a workforce of nearly 500,000 associates nationwide, Kroger offers big opportunities within supportive communities. It's a place that feels like home while offering significant growth potential. Kroger values giving back, supporting each other, and fostering individual development.