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Client Liaison

3 months ago

Salt Lake, Utah, United States American Research Bureau Full time

American Research Bureau ) is seeking a detail-focused, self-motivated, collaborative Client Liaison to assist clients all over the country in receiving their rightful inheritances.

SCHEDULE: Full-time, Monday - Friday, 8am-5pm; Fully onsite (2386 E Heritage Way, Salt Lake City, UT 84109)

PAY: $47K - $57K annual salary range, commensurate with experience | In addition to base salary, employees may be rewarded with discretionary bonuses

BENEFITS: Paid Holidays, Paid Time Off (PTO), Health Insurances, & 401(k)

OVERVIEW: The Client Liaison does administrative work, communicating via email and phone, in partnership with a regional manager and outside partners, to assist clients all over the country in receiving their rightful inheritances.

WHAT IT TAKES TO SUCCEED:

  • Education: Bachelor's degree or equivalent work experience
  • Experience: Minimum 2 years of experience in a professional-level job
  • Competencies: Good organizational skills and attention to detail; Proactive, tenacious, and self-motivated work ethic; Effective writer sending clear and direct communication to clients and partners; High degree of empathy and focus on client satisfaction; Ability in working on phones in an outbound and inbound capacity; Effectively analyzes information to make sound decisions; Professional and ethical conduct; Strong interest in genealogy and/or law a plus
  • Systems: General proficiency with technology (ARB uses proprietary systems, Google Suite, and other technology)

Submit your resume to apply

ARB is an Equal Opportunity Employer offering a competitive benefits package and a team-oriented environment. As such, it adheres to an employment policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, age, citizenship, marital status, sexual orientation, gender, gender identity or expression, disability or any protected military or veteran status.