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Business Consultant

3 months ago

Atlanta, Georgia, United States JAN-PRO of Atlanta Full time
Job Description

Job Description

POSITION SCOPE:
Business Consultant- interacting with Franchise Owners and Customers-

Operating within the guidelines of normal Market Owner Policies and Procedures.


The Business Consultant is responsible for overseeing a territory which consists of 2 types of customers: Franchisees and end of service Clients.

The Business Consultant will be tasked with quality control in janitorial operations, facilitate training, supporting Franchisees, will need to exemplify great customer service skills, flexibility to work nights and weekends.


Candidate needs to be highly motivated, professional, customer service oriented, have a desire to help other people succeed and interested in a fast paced rapidly growing essential business working environment.


JAN-PRO will provide salary ($44K-$47.5K), commission/bonus potential, medical benefits, company vehicle with gas allowance , cell phone/Ipad and 401K with company match, paid vacation.


BENEFITS:

Salary:
$48.5K-$50K Starting

Commission and Bonuses
Health Insurance
Company Vehicle with gas allowance
Company phone and Ipad
401K with company match
Paid Vacation

ESSENTIAL DUTIES:
Understanding company Policy and Procedures
Understand and comprehend the attributes behind the JAN-PRO Brand
Will represent the JAN-PRO Brand with vigor and enthusiasm-believe in our mission
Monthly and Quarterly inspections of accounts in

territory
Accompany Franchise Owners on site visits to resolve issues and foster and build relationships
Initiating and establishing relationships with new and existing customers- in person
Identifies Franchise owners for new and existing business through proper vetting process
Initiates new account startups and aid in the process
Provides 'on-site' training for new and existing Franchise Owners, assists Franchise Owner in completing paperwork
Identifies additional streams of revenue for Franchise Owners through special services
Ensures customer is happy with all services provided
Identifies opportunity to assist customer needs with consumable supplies
Works with Franchise Owners to resolve customer complaints
Involved in Initial Franchise training
Identify and initiate opportunities for growth
Responsible for Account Retention- assisting Franchise Owners in retaining their business
Responsible for all paperwork and data entry for territory
Maintains and develops a network of Franchise Owners and shares in the dissemination of 'best practices', particularly in the area of Emergency Back-up Crews
Trainer, Mentor, Coach

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:
Undergraduate degree or comparable work experience
Management level experience in related franchise industry a plus
Demonstrated ability to manage large teams of people in organized structure
Track record of success in management of large teams in competitive environment
Excellent written and verbal English communication skills
Proficient in MS Office programs (Word, Power Point, Excel, and Outlook) and Internet operations
Strong presentation skills
Professional speaking voice and demeanor
Ability to work around highly sensitive information and in a confidential environment

PHYSICAL AND MENTAL REQUIREMENTS:
High Character
Ability to function in high-pressure situations
Manual dexterity to operate a computer (desk-top and lap-top) and other electronic equipment
Ability to take legible hand-written notes where necessary
Correctable vision and hearing
Excellent interpersonal skills
Clear, easy to understand oral communication ability
Ability to sit for prolonged periods
Ga Drivers License in good standing

ENVIRONMENTAL EXPOSURE:
Air conditioned/heated office environment
Exposure to artificial interior lighting
Low to medium level noise
Exposure to hazards as typically found in office products and equipment


This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

The Company reserves the right to revise or change duties as the need arises.

This job description does not constitute a written or implied contract of employment.

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