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Assistant Location Manager

3 months ago

Chicago, Illinois, United States First Student Full time

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Now Hiring Assistant Transportation Manager

At First Student, our Assistant Transportation Managers are a constant reflection of our company's commitment to safety and customer service.

The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.


At First Student, we are proud to offer:

  • Tremendous Career Advancement Opportunities due to a strong presence across North America
  • Positive and rewarding work environment

Assistant Transportation Manager Responsibilities:

  • Ensures home to school routes are covered in a timely and efficient manner
  • Interfaces with drivers regarding concerns and performance issues
  • Investigates client complaints and coordinates resolutions
  • Ensures achievement of on time performance goals
  • Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
  • Assist Contractual Manager with review and resolution of union grievances
  • Ensures dispatch staff assigns spare drivers and buses as required to provide ontime coverage of routes
  • Audits and corrects athletic trip invoices based on company guidelines

Assistant Transportation Manager Experience and Skills Required:

  • High school diploma or equivalent
  • 35 years experience in transportation
  • 23 years supervisory experience
  • Computer literacy skills with Microsoft Word, Excel, and Outlook
  • Familiar with basic vehicle mechanic processes and maintenance
  • Ability to effectively prioritize tasks and manage time effectively
  • Work extended hours regularly, including weekends
  • Possess working vehicle to travel within service area as needed


First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love.

As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.