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Assistant Hospitality Manager
2 months ago
LAZ Parking Chicago, LLC is seeking a highly motivated and experienced Assistant Hospitality Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our parking facilities, ensuring exceptional customer service, and driving revenue growth.
Key Responsibilities- Assist with the management and development of our parking teams to achieve annual and periodic goals.
- Responsible for completing daily tasks at assigned locations, including shift coverage and financial management.
- Identify high-potential employees to support the organization's growth and development.
- Support the Facilities Manager with payroll, scheduling, training, and other administrative tasks.
- Assist with the opening of new locations and ensure a smooth transition.
- Develop and maintain strong relationships with clients to drive business retention and growth.
- Prepare and analyze financial and operational reports to inform business decisions.
- Manage and direct the activities of team leaders and frontline staff.
- Implement and complete projects, programs, and initiatives to improve operations and customer satisfaction.
- Bachelor's degree or equivalent work experience.
- 1+ years of management or supervisory experience, preferably in a high-stress environment.
- Experience leading a team of 10-20 individuals.
- Strong customer service skills and ability to handle employee conflict.
- Ability to work independently and multi-task.
- Excellent communication and interpersonal skills.
- Ability to work in various weather conditions.
- Ability to lift, push, and pull at least 25 pounds.
- Ability to stand, walk, and run for extended periods.
LAZ Parking Chicago, LLC is an equal opportunity employer and participates in E-Verify.