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Technical Program Manager

3 months ago

Charlotte, North Carolina, United States Credit Karma Full time

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts*all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

We're a team of top-notch engineers, data scientists and product thinkers, and the Technical Program Management team is the glue that keeps interdisciplinary teams coordinated to ship a constant stream of new features into the hands of our members. TPM's play strategic roles in delivery against our most critical business goals. We make continuous improvements to team processes and programs to improve velocity and efficiency; and we foster collaboration across Product, Design, Engineering, Security, Legal, Analytics, Business Development, Marketing to achieve successful business outcomes. We play a critical role in scaling the company to meet the ever-evolving needs of the business.

What you'll do:

  • Be the visible driver of defining and delivering on critical business goals
  • Partner with cross-functional leaders to foster a culture of collaboration and communication
  • Create efficiencies across teams by identifying new processes or improvements to existing processes
  • Leverage project management and program management skills to manage dependencies, assess and mitigate risks, and manage stakeholder expectations
  • Work with Credit Karma's data partners to maintain and expand our most foundational services
What's great about the role:
  • You have a visible impact on the success of the team. Our TPM's are always in the middle of the action, and in high demand.
  • You have autonomy to run your programs the way you feel is most efficient.
  • You can create change. Credit Karma has a culture of experimentation in everything we do, and people are open to trying new things. There is no red tape: your ability to create change is only limited by your ability to influence others.
  • You learn a lot. Every day brings a new challenge, and the speed at which we operate and the innovation being demanded means endless learning opportunities to advance your career.
What we are looking for:
  • 2+ years of experience working with Engineering teams in a technology company.
  • Bachelor's Degree or equivalent in a technical or related field from an accredited college or university, or equivalent job experience.
What we would love to see:
  • You are proactive and passionate about continuous improvement.
  • You have start up or small company experience, or success working in similar low structure environments.
  • You have clear opinions on what Program Management is and how to structure a program in an environment that may not have a clear structure already.
  • You have a track record of delivering projects involving 3 or more teams and 20 or more individuals from conception to launch.
  • You are experienced with Scrum, Kanban, Lean, and scaled Agile principles and practices.
  • You're comfortable advocating for unique solutions, rather than assuming we are doing things right.
  • You have the ability to understand your audience and tailor your communication accordingly.
  • You have an interest in leveraging AI technology to drive innovation.
Benefits at Credit Karma includes:
  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December
Pay Transparency Notice: Credit Karma's mission of championing financial progress for all starts from within. That's why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It's all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $154, ,220, plus equity and benefits.

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Please contact if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.

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