Business Development Coordinator

2 weeks ago


Owosso, Michigan, United States Young Chevrolet Cadillac Inc Full time

We are currently looking for dynamic individuals to join our vibrant Business Development Team at Young Owosso. This is an excellent opportunity to kickstart your career in the retail automotive sector and immerse yourself in the dealership environment.

In this role, you will act as the vital link between customers and their future vehicles. Your primary responsibilities will include addressing customer queries about our company, different vehicles, and the purchasing process. You will familiarize yourself with the latest automotive innovations and technologies in the market. Our dedicated training team is committed to your success, providing comprehensive online and in-person training sessions supported by our manufacturers.

At Young Owosso, we are dedicated to turning every customer into a lifelong patron. For years, our Michigan dealerships have been proudly serving the Owosso community with top-tier service and unwavering value. Our aim is to maintain the exceptional standards that define all our dealerships throughout the years and provide an outstanding customer experience.

If you are on the lookout for a role that offers competitive compensation and a positive work environment, this could be the job for you. Are you interested in venturing into the automotive industry but unsure where to start? Do you possess a fervor for delivering exceptional customer service that leaves a lasting impact? If your answer is yes to any of these questions, we would love to have a conversation with you.

What We Bring to the Table:
  • 401k with Company Match
  • Medical, Dental, and Vision Insurance Plans
  • Life Insurance
  • Vacation Pay
  • Family Owned Business
  • Gym Discount
  • Childcare Access and Discounts
Key Responsibilities:
  • Handle customer inquiries and schedule sales appointments
  • Swiftly respond to online, phone, and live chat communications using prescribed scripts and templates
  • Offer customers initial product details and guide them to the right dealership resources
  • Introduce preliminary financing options based on customer requirements
  • Follow up with leads that require additional nurturing or fail to show up for appointments
  • Participate in team and process enhancement activities, fostering positive relationships with colleagues, sales teams, and dealership management
  • Consistently use the CRM tracking system on a daily basis
Desired Qualifications:
  • Prior experience in a customer service-focused role
  • Team-oriented mindset
  • Prompt and courteous demeanor
  • Enthusiastic and engaging personality
  • Proficient computer skills
  • Willingness to undergo pre-employment background checks and drug screenings


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