Current jobs related to Customer Care Manager - McDonough, Georgia - Insight Global
-
Supervisor of Customer Care
2 weeks ago
McDonough, Georgia, United States Southern Company Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Southern Company. As a key member of our Customer Care Center, you will be responsible for leading a team of service consultants and providing exceptional customer experiences.Key ResponsibilitiesLead and manage a team of customer service consultants...
-
Customer Service Manager
2 weeks ago
McDonough, Georgia, United States Century Communities Full time{"title": "Customer Service Manager", "description": "Key ResponsibilitiesAs a Customer Service Manager at Century Communities, you will be responsible for ensuring a positive homebuying experience for our homeowners. Your key responsibilities include:Managing all activities involving homeowners, prospective buyers, trades, and division staffing.Remaining in...
-
Customs Brokerage Assistant Manager
1 month ago
McDonough, Georgia, United States A.N. Deringer Full timePosition Title: Assistant Manager - Licensed Customs BrokerJob Category: BrokerageOverview:We are seeking a dedicated Assistant Manager-LCB to join our Customs Brokerage team. This pivotal role involves overseeing various operational tasks, ensuring effective supervision, and delegating responsibilities within the office. The ideal candidate will possess a...
-
Customer Service Supervisor
3 weeks ago
McDonough, Georgia, United States Southern Company Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Southern Company. As a key member of our Customer Care Center, you will be responsible for leading a team of service consultants and providing exceptional customer experiences.Key ResponsibilitiesLead and manage a team of customer service consultants...
-
Customer Service Representative
4 weeks ago
McDonough, Georgia, United States Bellamy Strickland Chevrolet Buick GMC Full timeOUTBOUND CALLING EXPERIENCE IS A MUSTPosition Overview:Bellamy Strickland Chevrolet Buick GMC is in search of a dedicated and customer-oriented professional to fill the role of Automotive Customer Care Agent (Call Center/BDC). This position offers full-time employment with an hourly wage and the opportunity to earn additional commission on top of a...
-
Nurse Care Manager
3 weeks ago
McDonough, Georgia, United States SANZIE HEALTHCARE SERVICES, INC. Full timeAbout the RoleWe are seeking a skilled and compassionate Nurse Care Manager to join our team at Sanzie Healthcare Services, Inc.Key ResponsibilitiesMonitor and supervise the care of members with complex health needsReview referrals from care coordinators and evaluate member needs during initial and subsequent visitsDevelop and revise member care plans as...
-
RN Unit Manager
3 weeks ago
McDonough, Georgia, United States Empire Care Centers Full timeJob Summary:We are seeking a skilled and experienced RN Unit Manager to join our team at Empire Care Centers. As a RN Unit Manager, you will be responsible for providing high-quality nursing care to our residents and leading our nursing administrative team.Key Responsibilities:Monitor patient's condition and assess their needs to provide the best possible...
-
Certified Nursing Assistant
3 days ago
McDonough, Georgia, United States Res-Care, Inc. Full timeAbout the RoleWe are seeking a compassionate and skilled Certified Nursing Assistant to join our team at Sacred Journey Hospice. As a key member of our care team, you will provide personalized support to patients and their families, ensuring their physical, emotional, and spiritual needs are met.ResponsibilitiesProvide personal care services, including...
-
Customer Service Representative
2 weeks ago
McDonough, Georgia, United States GEODIS Group Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via phone, email, or in-person to receive orders or changes in...
-
Customer Service Representative
2 weeks ago
McDonough, Georgia, United States GEODIS Group Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInteract with customers via phone, email, or in-person to receive orders or changes in...
-
Customer Service Representative
3 weeks ago
McDonough, Georgia, United States SiteOne Landscape Supply Full timeJob Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Intern at SiteOne Landscape Supply. As a key member of our operations team, you will play a critical role in ensuring exceptional customer service and supporting our business operations.Key Responsibilities:Respond to customer inquiries and...
-
Customs Brokerage Supervisor
3 weeks ago
McDonough, Georgia, United States A.N. Deringer Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at A.N. Deringer. As a key member of our Customs Brokerage department, you will be responsible for supervising and delegating work, ensuring the effective operation of our office.Key ResponsibilitiesSupervise and guide a team of customs brokerage professionals to...
-
Customer Service Representative
2 weeks ago
McDonough, Georgia, United States Sunset Finance Full time{"Job Title": "Customer Service Representative", "Job Summary": "At Sunset Finance, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our consumer finance office, you will play a vital role in providing exceptional customer service and support to our clients.Responsibilities:* Provide top-notch customer...
-
Customer Relations Specialist
2 weeks ago
McDonough, Georgia, United States TWC Services Full timeJoin TWC Services and embark on a journey of professional development within a dynamic and supportive environment. Our Management Program offers a unique opportunity to engage in diverse and rewarding experiences that will enhance your career trajectory. Key Responsibilities: Develop organizational and time management capabilities to effectively oversee...
-
Product Development Manager
3 weeks ago
McDonough, Georgia, United States Alpla Inc. Full timeJob SummaryAlpla Inc. is seeking a highly skilled Product Development Manager to lead the development of innovative packaging solutions for our global clients. As a key member of our product development team, you will be responsible for managing projects from design to production, ensuring timely delivery, and maintaining high-quality standards.Key...
-
Customer Service Representative
4 weeks ago
McDonough, Georgia, United States Bellamy Strickland Chevrolet Buick GMC Full timeEXPERIENCE IN OUTBOUND CALLS IS A MUSTPosition Overview:Bellamy Strickland Chevrolet Buick GMC is in search of a dedicated and customer-oriented professional to fill the role of Automotive Call Center Agent (Call Center/BDC). This position is full-time and offers an hourly wage along with the opportunity to earn commissions on top of a competitive salary. As...
-
Customer Relations Specialist
3 weeks ago
McDonough, Georgia, United States TWC Services Full timeAt TWC Services, we believe in fostering an environment that promotes continuous personal and professional development. As a member of our Client Services team, you will encounter a variety of engaging and fulfilling experiences that contribute to your growth. Key Responsibilities: Develop organizational and time management capabilities to effectively...
-
Barista - Customer Service Representative
3 weeks ago
McDonough, Georgia, United States Jim Ellis Toyota of McDonough Full timeAbout Jim Ellis Toyota of McDonoughWe are a family-owned and operated company with over 50 years of experience in the automotive industry. Our guiding principle is to be the best automobile retail organization for the franchises we represent in the communities we serve.Job SummaryWe are seeking a highly motivated and customer-focused Barista to join our team...
-
Retail Customer Support Specialist
4 weeks ago
McDonough, Georgia, United States Family Dollar Full timePosition Overview:As a Customer Service Representative at Family Dollar, your primary responsibility will be to deliver outstanding service to our valued customers. You will play a crucial role in enhancing the shopping experience by:Welcoming Customers: Greet customers warmly and assist them in selecting products that meet their needs.Transaction...
-
Technical Product Development Manager
3 weeks ago
McDonough, Georgia, United States Alpla Inc. Full timeAbout Alpla Inc.Alpla Inc. is a leading global company that specializes in innovative, customized, and recycled packaging solutions for top brands. Our company values its employees, work-life balance, personal growth, compensation, and sustainability.Job SummaryWe are seeking a highly skilled Technical Product Development Manager to join our team. As a...
Customer Care Manager
4 months ago
- Determine if corrective work order is needed.
- Lead root-cause analysis.
- Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator.
- Manage trades to completion of service requests to customers' satisfaction.
- Perform minor service-related tasks (e.g., adjustments, repairs), as requested.
- Establish and maintain positive customer relationships.
- Responsible for quality inspections of the home prior to delivery to the customer.
- Determine trade accountability for back charges and P.O.'s.
- Authorize payment for work performed up to approval limits.
- Follow applicable legal protocol and process necessary workflow.
- Responsible for customer satisfaction metrics related to customers serviced
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience
- Minimum of 1-3 years customer service and warranty experience or equivalent
- Strong customer orientation and ability to adapt/respond to different personality types
- Strong emphasis on quality of service and follow-up
- Basic construction skills and knowledge
- Excellent communication and listening skills
- Analytical ability necessary to perform root cause analysis
- Ability to manage warranty/customer service processes
- Basic computer skills
- Conflict resolution skills
- Minimum High School Diploma or equivalent
- Bachelor's Degree Preferred
- Valid Driver's License because driving is an essential function of this position.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.