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Guest Services Associate

3 months ago

Richmond, Virginia, United States Scents of Serenity Organic Spa Full time

_ "Scents of Serenity has always cultivated and nurtured an environment of freedom and safety in which I feel inspired to grow. I feel supported by management, my clientele and our staff of well-informed and experienced individuals. I am always treated with dignity and respect, as a human being and not just an employee. I love the high standard held for products, practices, and education and appreciate how beautiful everything looks and smells and feels. I love that it takes all of us to make Scents of Serenity what it is, and I also love that we have an amazing trail blazing leader, Melanie Mueller, who inspires me to reach for more of who I want to be. I learn so much each day I work here, and I know that when I come up against any issue, a creative solution will be found to make things continue to move forward well."_
- _Alexa, Massage Therapy Lead and Trainer_

_ "The obvious perk of the job is working in such a beautiful, peaceful place where everything is organic and the guests are happy. What you get to know once you meet everyone is that each Scents of Serenity team member is a healer, a teacher, and a friend. We support each others growth and individuality. You are valued. Melanie has created this amazing place for healing which puts so much back into the Richmond community but that also applies among the staff. I am always learning, and feel so supported. Each new day is an opportunity for growth on a professional level as well as personal."_
- _Lauren, Spa Coordinator_

_ "Scents of Serenity has felt like home to me from the moment I walked in. This is truly a safe and peaceful environment where we are all family and treat each other with the utmost respect"_
- _Sam, Spa Coordinator_

_ "I love working at Scents of Serenity because it feels like home. I couldn't ask for a better group of coworkers to work with on a day to day basis. Everyone is so supportive and kind and brings something to the table in their own unique way"_
- _Morgan, Guest Services Manager_

_ "There are so many reasons that I truly adore and feel at home working at Scents of Serenity Organic Spa One of the most important things to me is that working at Scents is like working with family. Scents of Serenity truly has the best staff and best coworkers around, and I have worked at a variety of different spas and work environments. After a couple of months working at SOS, it was clear to me that I found my spa home and family. I adore my employer I feel valued by Melanie, as she makes sure to let me know I am appreciated in all I do. I feel that I am trusted, which is imperative for me at any place of employment. I also love and uphold the same values as the spa. I love that we get to use the best natural and organic product lines in the business. Lastly but certainly not least, our workspace is incredible Melanie is a true interior designer and she knows how to create exquisite, zen-like spaces that make not only her employees, but her clientele feel safe, at peace, and loved"_
- _Kacie, Master Esthetician_

_ "I have worked for Scents of Serenity for 8 years now and I have loved watching the spa grow with the amazing support and dedication of our staff and coworkers. Melanie has been the best leader I have ever worked for in the spa industry (for me, over 25 years.) Her work ethic and compassion for her employees and clients is why we are a 5 star spa I absolutely love the spirit of my coworkers. They really do care about the services they provide for our guests, and it shows in their work. I love that I can give my heart to each and every client by giving them a nurturing and organic experience."_
- _Tracy, Master Esthetician + Trainer_

_ "Scents of Serenity is like a dream job for me. It's incredibly beautiful and such a wonderful environment to work in. Coming from a spa where services were 50 min long & being booked on the hour, having massages that are 60 min & having 15 min cleanup time in between each service is just AMAZING. It makes such a difference. And the menu is so much fun. I absolutely love it. CBD, flower essences, aromatherapy, herbal compresses... and so much more Having amazing luxury organic products & mediums to work in makes it each service provided so incredibly fun And the best part of all are the people & energy there. Our staff is pretty incredible and the room for growth is huge. Our massage trainer as well as our massage therapists are extremely talented & giving. I feel so blessed to work here"_
- _Jackie, Massage Therapist_

**_ "I am a fairly new massage graduate and just recently began at Scents of Serenity, but I knew right away this was a place that would allow me to grow. SOS has provided me with a welcoming and open space to be able to expand my knowledge and skill sets in the massage realm. It's an amazing place where everyone learns from and supports one another. My confidence level in my abilities has sky rocketed from two months of working here. I a