CareIQ Service Coordinator I
3 weeks ago
The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Service Coordinator operates with a high focus on accuracy, urgency and communication to ensure that services are completed on schedule and without interruption.
This is a remote position but for continuity of business with our management team, candidate needs to reside and work in the Central or Eastern time zones.
Shift available: 7:30 am EST to 4:30 pm ESTESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Provides telephonic customer service in an inbound and outbound high-volume call-center environment. Completes accurate data review and entry. Able to learn and operate corporate proprietary systems. Requests and reviews treatment and appointment documentation to verify completion and accuracy. Completes administrative review of claim authorization, referral orders, appointment notes and reports to ensure services that have been completed, ordered and authorized are in alignment. Ensures all case stakeholders are updated regularly. Types and proofreads reports and correspondence via email and management systems. Transcribes correspondence/reports from dictation. Uses problem solving and critical thinking skills to ensure daily scheduling challenges do not cause delays in securing appointments. Requires regular and consistent attendance. Meets departmental production and quality performance expectations. Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP). Additional duties as required.KNOWLEDGE & SKILLS:
Process oriented and effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment. Excellent written and verbal communication skills. Ability to meet designated deadlines Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems Strong interpersonal, time management and organizational skills Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations. Ability to work both independently and within a team environment.EDUCATION/EXPERIENCE:
High School diploma Prior work experience in a detail oriented customer service environmentPAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $14.90 - $22.74 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
About CorVel
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
-
Service Appointment Coordinator
4 weeks ago
Glen Allen, Virginia, United States Richmond Ford West Full timeJob Title: Service Appointment CoordinatorAbout the Role:We are seeking a highly motivated and detail-oriented Service Appointment Coordinator to join our team at Richmond Ford West. As a Service Appointment Coordinator, you will be responsible for scheduling service appointments, answering inbound phone calls, and providing exceptional customer...
-
Lead Construction Coordinator
3 days ago
Glen Allen, United States GAI Consultants Inc. Full timeDescriptionSystems Planning Corporation (SPC), a subsidiary company of GAI Consultants, Inc. is seeking qualified, motivated, and skilled Construction Inspectors / Coordinators to provide quality assurance oversight and work performance and compliance services on transmission line and/or substation construction projects throughout the Mid-Atlantic and...
-
Service Appointment Coordinator
4 months ago
Glen Allen, United States Richmond Ford West Full timeAutomotive Service Appointment CoordinatorRichmond Ford Auto GroupRichmond, VAWhy work at Richmond Ford: Top performing Business Development Center in the entire nation Awarded "Dealer of The Year" by Time Magazine Voted "Best Place to Work" by the Richmond Times Dispatch based on employee feedback State of the art facilities that are always being upgraded...
-
SUE Field Technician I
4 weeks ago
Glen Allen, Virginia, United States SAM LLC Full timeJob SummaryWe are seeking a highly skilled SUE Field Technician I to join our team at SAM LLC. As a key member of our geospatial services team, you will be responsible for designating all types of utilities in rural and urban environments using geophysical equipment, project field documentation and survey, and vacuum excavation to expose utilities.Key...
-
Transportation Services Coordinator
4 weeks ago
Glen Allen, Virginia, United States SUN Technical Services Full timeJob SummaryAs a key member of the transportation services team at SUN Technical Services, you will play a vital role in ensuring the smooth operation of our natural gas transportation services. Your primary responsibility will be to analyze and process natural gas nominations in accordance with regulatory requirements, while providing exceptional customer...
-
Patient Service Coordinator
4 weeks ago
Glen Allen, Virginia, United States Forefront Dermatology Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. The successful candidate will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesGreets patients, checks in for appointments, and...
-
Patient Service Coordinator
4 weeks ago
Glen Allen, Virginia, United States Forefront Dermatology Full timeOverviewWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. This full-time position will work 32 hours a week and is responsible for providing exceptional patient care and administrative support.ResponsibilitiesPerform opening and closing clinic duties, including preparing for next...
-
PC Specialist Level I
3 weeks ago
Glen Allen, Virginia, United States Patient First Full timeJob SummaryThe PC Specialist Level I role at Patient First is a key position that requires a strong technical background and excellent communication skills. The responsibilities of this job include, but are not limited to, the following:• Providing on-call support to center and Administrative Offices employees as part of a scheduled rotation with other...
-
Administrative Coordinator I
4 days ago
Glen Burnie, United States Johns Hopkins Medicine Full timeApply Refer a Friend Back Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 643021 Location: Johns Hopkins Regional Physicians, Glen Burnie, MD 21060 Category: Clerical and Administrative Support Schedule: Day ShiftThe Admistrative Coordinator I typically reports to the department head...
-
Marketing Coordinator
4 weeks ago
Glen Allen, Virginia, United States Kingsguard Capital Full timeJob OpportunityKingsguard Capital is seeking a talented Marketing and Event Coordinator to join our team. As a key member of our marketing department, you will play a crucial role in implementing and executing marketing campaigns to promote our brand and services.Key Responsibilities:Develop and execute marketing strategies to engage our target...
-
Account Support Coordinator II
2 months ago
Glen Allen, United States CorVel Corporation Full timeThe Account Support Coordinator works closely with Account Managers and departmental leadership to support customer accounts; this role seeks to understand challenges faced by both the customer and internal processes and helps to identify mutually advantageous resolutions. Assists Account Managers run and interpret reports on customer account data and...
-
Addiction Treatment Coordinator
4 weeks ago
Glen Allen, Virginia, United States Master Center for Addiction Medicine Full timeJob Title: Intake CoordinatorWe are seeking a highly skilled and compassionate Intake Coordinator to join our team at Master Center for Addiction Medicine. As an Intake Coordinator, you will play a critical role in providing exceptional customer service and ensuring a smooth intake process for our patients.Key Responsibilities:Respond to patient inquiries...
-
Intake Coordinator
1 month ago
Glen Allen, United States Master Center for Addiction Medicine Full timeWe are seeking an Intake Coordinator to screen patients and conduct intakes at our innovative treatment center! If you're the type of person that your friends confide in, you will probably find this job extremely rewarding. By connecting with callers on a human level when they may be at their lowest point, you're making a meaningful difference. This is a...
-
Engineer I
3 months ago
Glen Allen, United States Dominion Energy Full timeJob Summary Dominion Energy Virginia’s Electric Transmission (ET) System Protection Engineering – Generator Interconnects department is seeking a motivated Electrical Engineer to support the Company’s growing number of renewables and grid interconnections. The primary responsibilities for this role include creation of interconnection protection...
-
Intake Coordinator
2 months ago
Glen Allen, United States Master Center for Addiction Medicine Full timeWe are seeking an Intake Coordinator to screen patients and conduct intakes at our innovative treatment center! If you're the type of person that your friends confide in, you will probably find this job extremely rewarding. By connecting with callers on a human level when they may be at their lowest point, you're making a meaningful difference. This is a...
-
Construction Project Coordinator
3 weeks ago
Glen Allen, Virginia, United States GAI Consultants Full timeGAI Consultants, a leading provider of consulting services, is seeking a skilled Construction Coordinator to oversee the activities associated with transmission line and substation site preparation and access road construction. This is a contract position with an evergreen timeline, and the company will reach out to candidates as needed.The ideal candidate...
-
Provider Relations Specialist I
2 months ago
Glen Allen, United States CorVel Corporation Full timeAssists providers via phone and email with basic to complex bill review questions and requests. Documents bill review errors for tracking and trending to improve team error rate. Acts as a positive and professional representative of our CorVel family; ensures compliance with company best practice standards; ensure consistent, timely delivery of our quality...
-
Engineer I/II/III
2 months ago
Glen Allen, United States Dominion Energy Full timeDominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You won't just find a job here; you'll find your career. Review the position below and apply today.Military service...
-
Patient Service Coordinator
3 weeks ago
Allen, Texas, United States Diana Health Full timeRole OverviewWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Diana Health. As a key member of our front office team, you will be responsible for providing exceptional client experiences from the moment they walk through our doors.Key ResponsibilitiesClient Check-In and Out: Greet and support clients,...
-
Emergency Department Clinical Nurse Coordinator
4 weeks ago
Allen, United States Medical City Heart & Spine Hospitals Full timeSalary: $38.15 - $61.29 an hour Are you passionate about delivering high quality, patient-centered care in an Emergency Department setting? Join our team at Medical City Heart & Spine Hospitals as a Clinical Nurse Coordinator! In this role, you will play a vital part in coordinating and overseeing nursing care, as well as being a resource for staff and...