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Associate Director, Alumni Engagement

2 months ago

Winter Park, United States InsideHigherEd Full time

Job no: 493709
Work type: Staff (Full-Time)
Location: Orlando, FL, Winter Park, FL
Categories: Alumni Engagement
Division: Institutional Advancement

Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top ranked—from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study abroad opportunities.

For the 15th consecutive year, Rollins College has been named a “Great College to Work For” Be a part of the Rollins experience and find a place where you belong. Ready to join us?

Our Service
Excellence Philosophy:

At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College

Benefits & Perks:

  • 25 Days - Paid Time Off (vacation, sick and personal time)
  • 10 Days - Paid Holidays
  • 5 Days - Paid College Closure Days
  • Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
  • 100% Employer-Funded Health Reimbursement Account ($125+/month)
  • 100% Employer-Paid Short & Long Term Disability Insurance
  • Domestic Partner Benefits
  • 11.5% Employer Retirement Contributions
  • Discounted On-Campus Dining Meal Plans
  • FREE On-Campus Parking
  • FREE Access to Campus Amenities (gyms, pools, library, sporting events and more)
  • FREE Full Tuition for Employees and their Families
  • Pet Insurance
  • 100% Employer-Funded Employee Assistance Program
  • Flexible Spending Accounts
  • Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
  • Plus More

Additional Perks:

  • Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards and more)
  • FREE E-Training Courses & Professional Development Opportunities
  • IT Software & Laptop Discounts (Apple, Lenovo, and more)
  • College Bookstore Discounts
  • Annual Service Awards & Recognition Programs
  • Discover what it's like to live in Orlando: Live, Work, Play and Learn
  • Plus More

Rollins offers a competitive salary. Click here to review our full benefits package.

Job
Summary:

The Associate Director of Alumni Engagement manages the development, implementation and execution of new and existing alumni programs designed to foster a lifelong connection between alumni and the College. The position provides support for all three pillars of the Alumni Engagement Strategic Plan with primary focus around Community Building / Affinity Programming.

The Associate Director has four primary target focal points:

  1. Alumni Weekend event management and execution.
  2. Management of local, regional, and affinity-focused events and creating.
  3. Serve as staff liaison to the Communikty Building & Affinty Committee of the Rollins Alumni Board and collaborate with the committee chair to manage the committee, set goals and objectives, execute on those goals and objectives.
  4. Work closely with Executive Director and Alumni Board Chair manage board communications and meetings throughout the year.

This dedicated role will lead and direct a high-quality Alumni Weekend experience comprised of experiential, learning, and affinity events aligned with the Alumni Office strategic goals. This position will oversee the alumni office’s event management platform.

Primary Responsibilities:
  • Directs and oversees all Alumni Weekend activities including developing new events, creating event schedule, developing and maintaining budget, ordering merchandise, coordinating staffing, campus and vendor relationships, onsite leadership, and post-weekend wrap up/settlement activities.
  • Designs strategic, multi-channel marketing plan for Alumni Weekend, including managing data needed for unique affinity segmentation and class reunions.
  • Supports and assist Executive Director with overall management of the Rollins Alumni Board.
  • Initiates the creation and development of new experiential gatherings, inclusive of alumni from all three schools aligned with the College’s strategic plan for Alumni Engagement.
  • Executes regional and national events, including travel and onsite event oversite as needed.
  • Collaborates with President’s office to communicate travel plans, event briefings, and provide oversite to all alumni events, locally and regionally.
  • Oversees alumni event management platform as relating to Alumni Weekend, Rollins in a Box, and other alumni events. Manages RSVPs, tracks event communications, and reports alumni attendance to Advancement Services or enters in college CRM in a timely manner.
  • Manages data pulls and organizes segmentation for all alumni event communications.
  • Creates timely contact reports for alumni interactions using the College CRM.
  • Maintains close effective working relationships with colleagues across Institutional Advancement, Rollins Marketing, and Communications & External Relations offices, Center for Career and Leadership Planning, other on-campus offices, and outside vendors.
  • Manages the design and timely production of Alumni Weekend collateral materials in collaboration with Office of Marketing.
  • Develops experiential program follow-up surveys for guests and internal campus partners and analyzes findings for alumni events, including Alumni Weekend.
  • Researches best practices and remains current on trends, strategies, and services offered by other institutions. Drafts and maintains documentation for processes and policies, as applicable.
Minimum Qualifications
& Education:
  • Bachelor’s degree from an accredited college/university.
  • Two to four years’ experience in event planning and constituent relations.

Preferred
Qualifications:

  • Alumni events and volunteer management and/or higher education or non-profit experience desirable.

Knowledge, Skills, & Abilities:

  • Demonstrated initiative, creative energy, and ability to manage complex projects or events. Flexible, adaptable, and comfortable working in ambiguous and ever changing, fast-paced environment.
  • Analytical and strategic thinking capabilities with strong planning, project management and organizational skills; ability to set and balance multiple priorities, be an active problem solver, and manage time effectively in a deadline-driven environment.
  • Excellent interpersonal, verbal, and written communication skills; thorough knowledge of business English, spelling, and grammar.
  • Experience employing technology, digital marketing tools, data management and analytics to optimize alumni engagement. Familiarity with relevant and contemporary tools/technologies for email marketing, content management, social media, video, event management, online giving, texting, etc.
  • Strong Excel skills necessary to manage and fully utilize alumni engagement technologies. Attention to detail and commitment to accuracy are crucial.
  • Demonstrated ability to work successfully and effectively with a wide range of constituents and manage complex relationships. Act independently and as a member of a team, and ability to work collaboratively.
  • Ability to handle confidential information, maintain and update files with high degree of accuracy, and sensitivity to the importance of alumni and donor relations.
  • Computer fluency including Microsoft Office Suite; ability to learn and utilize Slate database reporting, iModules, and other CRM technology/systems.
  • A demonstrated commitment to promoting and enhancing diversity and inclusion.

Work Environment:

  • Campus-based, front-facing customer service position, working in an office environment.
  • Work requires visual strain and use of computer.
  • Occasional evenings and weekends required throughout the year including Family Weekend, Alumni Weekend, and select board meetings.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover letter
  2. Resume

About Alumni
Engagement at Rollins College:

Rollins alumni programs exist to keep alumni of the College connected for life. Upon graduation, alumni gain immediate access to exclusive graduate services and a network of more than 40,000 fellow alumni who share a strong passion for Rollins. The Alumni Engagement staff serve as your link to Rollins. They help advance lifelong alumni connections through a variety of social, professional, volunteer, and educational programs and events across the nation.

Click here to learn more about Alumni Engagement at Rollins College and the team

Diversity & Inclusion at Rollins:

Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. To learn more, please click here.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.

FLSA Status:

Exempt

Service Months:

12

Advertised: 06 Sep 2024 Eastern Daylight Time
Applications close: 12 Sep 2024 Eastern Daylight Time