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Manager, Admissions

2 months ago

Houston, United States InsideHigherEd Full time
Job Title: Manager, Admissions & Enrollment Online
Location: LSC-Online
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 41398
Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

  • One LSC
  • Student Focused
  • Own It
  • Foster Belonging
  • Cultivate Community
  • Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Online

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Online, the newest LSC campus, features dedicated instructors and offers courses for students who are enrolling in a 100% fully online program. The LSC-Online Campus is an independent campus led by the Executive Vice Chancellor/ CEO, Online Campus. LSC-Online will provide a guaranteed schedule so that students can complete the programs in a two-year period if they so desire.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070.

Job Description

PURPOSE AND SCOPE:

The Manager of Admissions and Enrollment manages the maintenance, security, accuracy, preservation and disposition of system-wide student records in compliance with company policy and various external regulatory bodies and ensure data integrity of student records by identifying issues and implementing improved infrastructure and/or training as needed; furnishes support for system-wide admissions and enrollment services; oversees technical processes supporting the online application for admissions and external data loads for test scores, transcripts, and vaccination records.

ESSENTIAL JOB FUNCTIONS:

  1. Oversee day-to-day operations of Admissions and Enrollment Department by developing, implementing and managing procedures, best practices, tools, and documents for Admissions and Enrollment staff to provide a high-level support of department processes.
  2. Hire, train, supervise and evaluate performance of full- and part-time Admissions and Enrollment staff to ensure efficient and effective use of application/system by providing regular and on- demand training opportunities.
  3. Provide project management and supervision, directing and integrating the work of analysts and other office personnel for projects for Admissions and Enrollment
  4. Serve as a resource and subject matter expert to faculty, staff, administrators and students on topics relating to Admissions and Enrollment; answer questions and resolve issues sent to the Student Records email box
  5. Coordinate with a variety of departments to carry out and implement regulatory changes
  6. Coordinate the review and testing of PeopleSoft updates and resolutions including the development of testing plans
  7. Collaborate with other departments to solve problem and resolve issues for students.
  8. Conduct research necessary to determining validity/eligibility of non-traditional high school credentials
  9. Monitor data on a weekly basis to ensure compliance and effectiveness of processes
  10. Maintain tasks, projects and activities and resolve issues in the IT system of record (S-NOW).
  11. Manage technological processes such as prospect data loads, test score loads (TSI, ACT, SAT), and non-academic appeals (Maxient), and CRM
  12. Oversee assignment and release of Bacterial Meningitis service indicators
  13. Enter and process Prior Learning Assessment (PLA) credit such as military credit as well as test credit such as AP, CLEP, SAT, ACT, etc.
  14. Serve on ARC committee, Recruiting Oversight Committee (ROC) and Testing Council
  15. Develop and implement outreach and recruitment events for prospective students, both virtual and in-person
  16. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to meet specific deadlines on a daily basis
  • Excellent written and communication skills
  • Excellent interpersonal and facilitation skills
  • Ability to work in a diverse College setting
  • Excellent problem-solving abilities
  • Intermediate skills in computer and database applications

PHYSICAL ABILITIES:

The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as classrooms, offices, meeting and training rooms, and libraries, College-owned vehicles. This requires use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated.

WORK SCHEDULE AND CONDITIONS:

  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree and at least 3 years of related work experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

  • Master’s degreeDirectly related work experience in higher education Previous experience with digital marketing and recruitment efforts
Salary

Hiring salary range is $54,528 to $62,707.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

  1. Length of time (specific months and years) of employment
  2. If the position was full time or part time
  3. If the position was paid or unpaid
  4. Level of degree completed including date earned.
  5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.