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Admissions Team Leader

2 months ago

Houston, Texas, United States Discovery Behavioral Health logo Full time

Admissions Manager

Welcome to Discovery Behavioral Health, where we are currently seeking a committed Admissions Manager to become an integral part of our team. In this pivotal role, you will oversee and guide our Admissions Department personnel, ensuring an exceptional experience for our clients, families, and referral sources.

Key Responsibilities:

  • Assisting Directors with scheduling and staffing needs
  • Providing leadership and direction to Admissions Liaisons and Administrators in accordance with departmental and organizational standards
  • Monitoring communication and providing feedback for ongoing enhancement
  • Fostering a collaborative atmosphere within the team to promote diverse ideas and effective conflict resolution
  • Creating a work culture that reflects the organization's mission and values
  • Ensuring clear communication through various channels
  • Supporting phone duties as required

Core Competencies:

  • Proven ability to manage multiple tasks and embrace new challenges
  • Commitment to confidentiality regarding company and client information
  • Able to work both independently and as part of a team
  • Providing timely and constructive feedback to colleagues
  • Staying updated on departmental goals and aiding team members in achieving objectives
  • Comprehensive understanding of programs, personnel, and operational procedures
  • Knowledge of insurance contracts, benefits, and CRM systems
  • Familiarity with departmental training materials
  • Conducting effective training sessions
  • Maintaining a professional demeanor in accordance with company policies

Qualifications:

  • A Bachelor's Degree and/or 3-4 years of experience in Behavioral Healthcare Admissions is preferred