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Client Admissions Specialist

2 months ago

Houston Texas, United States Prevention and Recovery Center Full time
Position Overview

The Client Admissions Specialist plays a crucial role in ensuring suitable placements for our prospective clients.

This position requires a commitment to quality and efficiency, necessitating seamless communication with clients, families, providers, and internal teams to guarantee timely access to care for all prospective clients.

Key Responsibilities

  • Punctuality and adherence to scheduled shifts are essential. Flexibility to work outside of standard hours may be required.
  • Maintain a professional demeanor consistently, as the first point of contact for our organization.
  • Exhibit exemplary interpersonal skills to facilitate effective communication with clients, referrals, and internal staff.
  • Collaborate actively as a team member at all times.
  • Demonstrate a willingness to learn and adapt.
  • Utilize problem-solving skills with a focus on solutions.
  • Communicate clearly and passionately about our service offerings.
  • Engage in daily contact and prompt follow-up with all active cases.
  • Practice active listening skills to understand client needs.
  • Convey genuine empathy and compassion through verbal communication.
  • Effectively articulate the features, advantages, and benefits of our programs.
  • Manage and prioritize daily tasks within departmental time frames.
  • Maintain meticulous documentation of all interactions.

This is a part-time role within our organization.