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Product Manager

3 months ago

Riverwoods, United States Discover Financial Services Full time

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

The Core Network Products organization is a team of highly motivated, self-driven individuals who take great pride in our work culture. This talented team strives to deliver competitive payment product solutions and capabilities that offer seamless and secure payment experiences to meet the evolving needs of our global partners and customers. Within the Core Network Products organization, the Merchant Verticals team supports the mission by keeping the customer-first mindset. We strive for effective product strategy and business outcomes, managed through competitive intelligence and driven by quality deliverables.

This role supports product management of payment transaction capabilities and delivery of key business initiatives to manage partner experiences. The individual will need to be a successful thought leader who is willing to make meaningful impacts through their work. They must value the team culture and demonstrate essential work ethics. They will leverage their understanding of the payments landscape to identify and coordinate research activities supporting new and ongoing development of payments rules, products, and solutions.

 

Assesses the performance of and shapes the structure and direction of new and existing product lines and develops or assists in developing and executing strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Assist the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

 

Responsibilities

·       Identify sources, monitor, analyze, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, then develop and communicate findings, and make strategic and tactical recommendations for performance improvements.

·       Define and execute strategic product road-maps to build new products, enhance existing products, or improve performance.

·       Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners

·       Track and understand industry trends, research findings, and competitive innovations.

·       Provide business analysis and reporting on a periodic basis

·       Collaborate with cross functional teams to develop or support sales efforts or go to market strategies.

·       Serve as Product Management business lead on cross-functional teams, including internal departments such as Sales, Operations, Legal, Marketing, Finance, Technology in the evaluation, development, management, and/or enhancement of assigned products and/or programs.

 

Minimum Qualifications 

At a minimum, here’s what we need from you: 

·       Bachelor's Degree in Information Technology, Social Sciences, Business Administration and Management, Marketing, Communications, or related field 

·       6+ years of experience in Product Management or related

·       In lieu of a degree, 10+ years of experience in Card payments, network, acquiring, issuing, mobile technologies, digital payments, or related including Product Management Experience

 

Preferred Qualifications 

If we had our say, we’d also look for: 

·       Master’s Degree in Information Technology, Social Sciences, Business Administration and Management, Marketing, Communications, or related field 

·       6+ years of experience in Card payments, network, acquiring, issuing, mobile technologies, digital payments, financial services or related

·       2+ years of experience in Fintech platforms, start ups or related

·       CSCIP/P

·       Product Management experience in the financial services/payments industry

#LI-BP1

Application Deadline:

The application window for this position is anticipated to close on Jun-26-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave

  • Paid Time Off

  • 401(k) Plan

  • Medical, Dental, Vision, & Health Savings Account

  • STD, Life, LTD and AD&D

  • Recognition Program

  • Education Assistance

  • Commuter Benefits

  • Family Support Programs

  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.