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Manager, HR Communications

2 months ago

Philadelphia, United States Comcast Corporation Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager, HR Communications supports the development and execution of employee communications strategies that increase employee engagement with HR initiatives, programs, and policies. These strategies nurture a strong employee experience where all our teammates feel motivated, inspired, and empowered. The ideal candidate is exceptional at written and verbal communications and is experienced in managing across multiple communication project plans, tactics and deadlines. This role reports to the Director, HR Communications and is highly collaborative with leaders, peers, and cross-functional teams within the organization. This job is an individual contributor role that does not have direct responsibility or supervision of staff but may directly and indirectly manage the work of other teammates or vendors.

Job Description

Core Responsibilities

  • Supports the design and execution of thoughtful communication strategies for key HR and business objectives, long-term goals, and projects. 
  • Approaches communications through the application of marketing/communications best practices, data/insights, employee experience, channel strategies and change management to help deliver effective campaigns and support business objectives.
  • Counsels and supports HR partners and SMEs on the best communications approach to achieve desired outcomes. Manages through influence and builds trusting relationships.
  • Develops rich, relevant content; keeps communications fresh, creative, and engaging; regularly develops and explores new ideas and tactics.
  • Writes and edits Intranet content, digital signage, FAQs, Talking Points, videos, leadership messages, etc. Writes effectively and with appropriate tone for internal audiences.
  • Project manages and executes employee all-hands events and meetings with excellence.
  • Partners and consults across the Internal Communications organization to ensure alignment and the effective dissemination of relevant messaging and materials.
  • Uses data and analytics to assess and improve strategies.
  • Manages consultants/contracted resources as needed, including graphic designers, creative agencies, event planning firms, etc.
  • Event planning, graphic design and video production experience is highly desirable.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Qualifications:

  • Bachelor’s Degree or Equivalent.
  • Six to seven+ years of experience as a communicator.
  • Experience navigating large, complex organizations and working with cross-functional teams; ability to develop effective partnerships at all levels.
  • Highly professional and comfortable interacting and consulting with senior executives across the organization.
  • Experience managing many projects in a fast-paced environment.
  • Experience executing across a range of communication tactics and mediums written, presentation, events, videos, social platforms, digital content and more.
  • Experience in applying change management methodology is desired.
  • Ability to work independently and within a deadline-driven environment.
  • High proficiency in Microsoft Office and 365 applications (OneDrive, Word, Excel, PowerPoint) and Share Point.
  • Proficiency in graphic design applications (Canva, Photoshop, Illustrator, In Design, etc.) and video production a plus.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years