Airline Ramp Service Department Manager

1 month ago

Seattle, United States Worldwide Flight Services, Inc. Full time
About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Ramp Services Department Manager's role encompasses coordinating and overseeing airport ramp service operations to ensure adherence to company standards, contractual agreements, and federal regulations for international cargo. This position is accountable for the integrity of inventory, system staging, and distribution; assists with monthly billing processes; ensures the maintenance of budgets and staffing levels; establishes and sustains communication with customers; is accountable for monthly reporting; and identifies new business prospects.

Responsibilities
  • Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.
  • Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.
  • Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.
  • Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.
Minimum Requirements
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Preferred Skills
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to use a computer and applicable office software.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to speak/write and be understood by peers, internal and external customers.
Physical Requirements/Working Conditions
  • Ability to lift up to 70 lbs.
Perks & Benefits
  • Want your pay in advance?  Access up to 50% of earned wages when you need it through myWisely app or the Daily pay app
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more
  • Need quality medical care?   Multiple options for both full and part-time employees
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees
  • Want to invest in your future?  401k program offered with company match
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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