Airline Ramp Services Supervisor

2 weeks ago

Seattle, United States Worldwide Flight Services, Inc. Full time
About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 190 airport locations, 19 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The classification of Supervisor Ramp & Passenger Services includes managing, coordinating and controlling airport activities for both Ramp Services and Passenger Service functions (as described below); monitors the quantity and quality of work performance; directing personnel within assigned functional area; overseeing and advising on staffing requirements; participating in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates, ensures compliance with Company rules and regulations, Company standards and contractual agreements; ensures budgetary controls and manning requirements.  This position may include responsibility for communication between Airport Board officials and individual customers with the Company.  Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.  Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.  Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.  The scope of the job may vary with the size of the operation and its primary line of business.

Ramp Service Functions:

Includes the following: loading and unloading of cargo (mail, express, baggage, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated express docks, mail and baggage in the outbound baggage room; the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described.  The cleaning and servicing of cabin interiors, including cockpit and lavatories; draining lavatories; checking, handling, assembling, removing and installing passenger service cabin furnishings and supplies.  Transporting such furnishings and supplies to and from aircraft.  Assisting in loading, unloading and racking both filled and empty drums.  In addition, de-ice aircraft clean aircraft windshields, pushout/tow aircraft and related guide man functions; connect/remove ground power and ground start units.  May be required to clean the exterior of aircraft with specialized cleaning fluids.  May be assigned to perform routine cleaning of work areas, ramps, and facilities with or without powered equipment.  May be assigned to assist in monitoring security of facility.  May be assigned to do routine automotive repair; servicing and cleaning of powered and unpowered equipment.

Compensation: $26.78/hr

Responsibilities
  • Perform all aspects of airport operations, including ticketing transactions, baggage check-in, issuing boarding passes, and dispatching flights in a safe and timely manner. 
  • May also be responsible for baggage service functions of filing loss, damage, and pilferage claims. 
  • Offers efficient and professional customer service and resolves passenger problems as required.
  • Coordinates with all departments to ensure operational needs are met, including catering, fueling, and maintenance companies.
  • Acts as company representative when assigned.
  • Reports to work on a regular and timely basis.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, percent and interpret bar graphs.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Minimum Requirements
  • Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience. 
  • Ability to read, write, speak, and understand the English language. 
  • Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.
Preferred Skills
  • Ability to read, write, fluently speak and understand the English language.
  • Cognitive skills to set priorities and use independent judgment.
  • Ability to handle stress. Work with minimal supervision.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
Physical Requirements/Working Conditions
  • Ability to lift up to 70 lbs.
  • Work in a high noise level environment.
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more
  • Need quality medical care?   Multiple options for both full and part-time employees
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees
  • Want to invest in your future?  401k program offered with company match
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

  • Airline Ramp Service

    2 months ago

    Seattle, Washington, United States Worldwide Flight Services, Inc. Full time

    About WFSJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Airline Ramp Service

    2 months ago

    Seattle, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Airline Ramp Service Department Manager

    1 month ago

    Seattle, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Ramp Operations Supervisor

    3 days ago

    Seattle, United States LSG Sky Chefs Full time

    Role Purpose Statement The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards...

  • Ramp Operations Supervisor

    3 days ago

    Seattle, United States LSG Sky Chefs Full time

    Role Purpose Statement The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards...

  • Ramp Operations Supervisor

    3 days ago

    Seattle, United States LSG Sky Chefs Full time

    Role Purpose Statement The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards...

  • Ramp Operations Supervisor

    4 days ago

    Seattle, United States LSG Sky Chefs Full time

    Job DescriptionRole Purpose StatementThe Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company...

  • Ramp Operations Supervisor

    3 days ago

    Seattle, United States LSG Sky Chefs Full time

    Role Purpose Statement The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards...

  • Ramp Operations Supervisor

    3 hours ago

    Seattle, United States LSG Sky Chefs Full time

    Role Purpose Statement The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards...

  • Airline Ramp Service Agent

    2 weeks ago

    Seattle, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Airline Ramp Service Agent

    4 weeks ago

    Seattle, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Airline Ramp Service Lead Agent

    2 weeks ago

    Seattle, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Airline Ramp Service Lead Agent

    2 months ago

    Seattle, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...

  • Ramp Operations Specialist

    2 weeks ago

    Seattle, Washington, United States Alaska Airlines Full time

    Company:Alaska AirlinesThe Team:Our airport personnel collaborate to ensure the seamless movement of passengers and their belongings from curbside to cabin, crafting exceptional experiences throughout the journey. Whether engaging directly with customers or working behind the scenes, we invite individuals who can warmly welcome diverse guests, think quickly,...

  • Cabin Service Supervisor

    2 weeks ago

    Seattle, Washington, United States Unifi Full time

    General InformationJob TitleCabin Service SupervisorLocationSeattle, WashingtonBase Pay Rate:$21.68 per hourEmployment TypeFull TimeShift AvailabilityA.M. shift, Overnight shift, P.M. shiftBenefits Overview- Flight Benefits: Enjoy exclusive travel privileges for you and your family with Delta Airlines.- Competitive compensation with daily access to earned...

  • Ramp - Air Freight

    3 months ago

    Seattle, United States Alaska Airlines Full time

    Role Summary The Ramp Service Agent- Air Freight works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key Duties Receive and dispatch cargo, noting and completing appropriate and necessary paperwork. Transfer, load and offload luggage and cargo...

  • Ramp Agent

    4 days ago

    Seattle, Washington, United States Delta Airlines Full time

    Job Summary:We are seeking a highly skilled and safety-conscious Ramp Agent to join our team at Delta Airlines. As a Ramp Agent, you will play a critical role in ensuring the smooth operation of our airport operations.Key Responsibilities:Safely handle and transport baggage, mail, and cargo: You will be responsible for loading, unloading, and transporting...

  • Ramp Services Manager

    4 days ago

    Seattle, Washington, United States Swissport International AG Full time

    Job SummaryWe are seeking a highly skilled and experienced Ramp Services Manager to join our team at Swissport International AG. As a key member of our operations team, you will be responsible for managing and directing ramp activities to ensure a safe and quality product is delivered to our customers.Key ResponsibilitiesManage and direct ramp activities to...

  • Baggage Handler

    1 month ago

    Seattle, United States McGee Air Services Full time

    Job DescriptionJob DescriptionMcGee Air Services is looking for Baggage Handlers for our Seattle OperationsThe Hourly Wage for this Position is $20.18-$23.18*Wage Rate Inclusive of Reliability Incentive*Are you interested in working at the airport? Do you love working outdoors and being physically active? Looking for opportunities to advance your career? If...

  • Baggage Handler

    3 weeks ago

    Seattle, United States McGee Air Services Full time $20 - $23

    Job DescriptionJob DescriptionMcGee Air Services is looking for Baggage Handlers for our Seattle OperationsThe Hourly Wage for this Position is $20.18-$23.18*Wage Rate Inclusive of Reliability Incentive*Are you interested in working at the airport? Do you love working outdoors and being physically active? Looking for opportunities to advance your career? If...