Ramp Operations Supervisor

5 days ago


Seattle, United States LSG Sky Chefs Full time
Role Purpose Statement

The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground-level activities related to aircraft catering and loading. This role requires a strong emphasis on safety, efficiency, and customer service. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards and regulatory requirements.

Main Accountabilities
  • Oversees daily ramp operations, including loading and unloading of catering equipment and supplies.
  • Manages ramp personnel, including scheduling, training, and performance management.
  • Ensures compliance with all safety regulations, including OSHA, FAA, and TSA guidelines.
  • Conducts regular safety inspections and training sessions.
  • Coordinates with flight operations and catering teams to ensure timely and accurate loading of aircraft.
  • Monitors and optimizes ramp efficiency, including equipment utilization and workflow.
  • Resolves operational issues and problems in a timely and effective manner.
  • Maintains accurate records and reports on ramp activities and performance metrics.
  • Collaborates with other departments to ensure smooth operations and customer satisfaction.
Knowledge, Skills and Experience
  • Previous experience in ramp operations or a related field.
  • Strong leadership and supervisory skills.
  • In-depth knowledge of aviation safety regulations and procedures.
  • Excellent organizational and time management skills.
  • Ability to work under pressure and meet tight deadlines.
  • Strong problem-solving and decision-making abilities.
  • Valid driver's license and ability to operate ground service equipment.


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