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Technical Training Center Sr. Coordinator​ II

2 months ago

Hoffman Estates, United States Honda Full time

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

 


We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

 


If your goals and values align with Honda’s, we want you to join our team to Bring the Future

Job Purpose 

Deliver technical training to Honda and Acura automobiles dealership service personnel through assigned training center and in-dealer training while promoting Lifetime Owner Loyalty. Maintain equipment, vehicles, and facility to high standards. Training and maintenance must be in alignment with all Honda, State, and Federal standards, policies, procedures, guidelines, and regulatory mandates. As a training expert, analyze training needs of districts, dealers, and technicians and make appropriate recommendations.  Interact, support and develop direct report instructors and admins.

 

Key Accountabilities 

  • Training Delivery - deliver technical training to dealer service personnel through assigned training center and in-dealer training by the following:
  • Ensure Dealer Repair Certifications are met on a monthly basis and fiscal year to date
  • Ensure Dealer Diagnostic Certifications are met on a monthly basis and fiscal year to date
  • Ensure Individual Repair Certifications are met on a monthly basis and fiscal year to date 
  • Ensure Individual Diagnostic Certifications are met on a monthly basis and fiscal year to date
  • Training Schedule and Enrollments
  • Provide a quarterly schedule every 3 months for the next quarter to show how many seats are available
  • Make sure we are getting the correct Technicians into our training center, being provided a target list of Technicians and working with the field to make sure those enrollments are filled to 100% capacity and providing a waitlist as a backup to maintain that 100% capacity.
  • Curriculum Development Activity (CART)
  • Help develop curriculum with Technical Training Development team
  • Make sure any issues with the curriculum is reported to upper management to be corrected by TTD
  • As a training expert, analyze training needs of districts, dealers, and technicians and make appropriate recommendations.
  • Support TTD with curriculum creation and review
  • Training Center Readiness and Management
  • Make sure all of the vehicles are bugged and ready for the technicians to diagnose the vehicles
  • Make sure all of the necessary tools are available and ready for each day for Technicians to use
  • Maintain vehicles and equipment
  • Make sure all of the vehicles registrations are up to date and current
  • Make sure all recalls are performed in a timely manner
  • Support training center staff (1 Administrator & 1 or 2 training center instructors)
  • Office supply inventory checking and ordering
  • Classroom setup and organizing
  • Communications with Dealer's Honda/Acura Associates
  • Special Projects

 

Qualifications, Experience, Skills

 

  • BA / BS automotive, industrial, education, business
  • AA automotive, industrial business education
  • Training center instructor
  • Secondary / post secondary automotive instructor
  • Automotive service technician
  • Computer skills (Powerpoint, Excel, Word)
  • Presentation skills

 

Workstyle

  • Onsite

 

Benefits and Total Rewards

What differentiates Honda and makes us an employer of choice?
Total rewards:

  • Competitive base salary  
    • Pay will be based on several variables that includes but not limited to geographic location, work experience, education, etc. 
  • Annual Bonus
  • Overtime
  • Industry-leading Benefit Plans (Medical, Dental, Vision)
  • Paid time off, including vacation, paid holidays, sick time, and personal days
  • 401K Plan with company match + additional contribution
  • Lifestyle Bonus


Career Growth:

  • Advancement opportunities
  • Career mobility 
  • Education reimbursement for continued learning
  • Training and Development programs

Additional Offerings:

  • Wellbeing program
  • Community service and engagement programs
  • Product programs
  • Free drinks onsite

What differentiates Honda and make us an employer of choice?


Total Rewards:
•    Competitive Base Wages (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
•    Paid Overtime
•    Regional Bonus (when applicable)
•    Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) 
•    Paid time off, including vacation, holidays, shutdown
•    Company Paid Short-Term and Long-Term Disability 
•    401K Plan with company match + additional contribution

 


Career Growth:
•    Advancement Opportunities
•    Career Mobility  
•    Education Reimbursement for Continued Learning
•    Training and Development Programs 

 


Additional Offerings:
•    Lifestyle Account
•    Childcare Reimbursement Account
•    Tuition Assistance & Student Loan Repayment
•    Elder Care Support
•    Wellbeing Program
•    Community Service and Engagement Programs
•    Product Programs
•    Free Drinks Onsite

 

 

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.