Client Services Project Manager- Japanese Speaker

1 month ago

New York, United States Capvision Full time

About Capvision:

Capvision is a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our goal is to provide clients with the necessary tools to gain the right insights for their research objectives. To achieve this, we conduct expert interviews, industry research, business consulting, marketing surveys, and in-person/remote conferences.

Why Join Us?

A career in our Research practice will provide you the opportunity to help institutional investors and management consultants discover new insights and make cutting edge business decisions by connecting them with industry subject matter experts for 1-1 discussions. As part of our team, you will develop a deep understanding of a client's underlying research interest and build a knowledge base of multiple industries. 

No two days are the same at Capvision. At one moment you will be assisting a hedge fund's research into the European airlines market by recruiting an industry expert in the space. At the next you will be working alongside a global management consulting firm and speaking to a former c-suite executive from a Fortune 10 company who can provide insights into the United States eCommerce and Grocery Delivery space. 

Does this sound interesting to you? 

Project Manager, Client Services - Job Responsibilities

  • PMs are key project managers, responsible for end to end project management, delegating tasks to team members, and directing client communications
  • PMs are key decision-makers in expert selection, driving success through understanding client pain points, conducting cursory industry research, formulating and executing on sourcing strategies, and delivery of qualified experts, advisors, and consultants to influence client research
  • Ensure team members are contributing to projects and achieving key measurable project-based goals
  • Directly contribute to strategy and company growth through building and managing client relationships and training junior team members
  • Collaborate with Account Management, Sales, Compliance, and International teams to ensure client engagement growth
  • You will lead the charge in developing screening criteria and questions, as well as sourcing strategies to deliver qualified consultants, experts, and advisors to clients, based on client briefs and instructions
  • Capvision PMs exercise discretion and independent judgment with respect to matters of significance and have direct impact on business operations of Capvision, Capvision Experts, and Capvision Clients
  • PMs will work directly with Capvision Experts and have autonomy to negotiate and settle expert consultation rates

Qualifications

  • Fluent or native in Japanese, strong business proficiency required 
  • Fluent in professional English 
  • Strong academic background gained in any undergraduate degree
  • 8+ months of working experience in business development, sales, account management, agency recruiting, or consulting
  • Direct experience in stakeholder management with junior team members
  • Ability to flourish in a KPI driven environment
  • Excellent interpersonal, written, and verbal communication skills
  • Strong time management skills and ability to set own schedule without falling behind on tasks
  • Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively
  • Ability to thrive in a collaborative, team environment
  • An energetic self-starter with an entrepreneurial mindset who can learn quickly and actively seeks out new business opportunities
  • Openness to being mentored and given constructive feedback
  • Mature, professional, self-assured, presentable, humble, confident are just a few of the words to describe successful PM
  • Eligible to work in the US, including F-1 visa holders with Optional Practical Training (OPT) status of at least 2 years

Benefits + Compensation

  • Competitive compensation and bonus program, commensurate with your experience level. Base salary of $70,000 and an annual bonus target of $13,000 (paid monthly and uncapped) - All in first year target compensation of $86,000 with an uncapped bonus potential
  • Paid vacation, sick days, and company holidays
  • Healthcare, vision, and dental plans
  • 401k – 3% company match
  • Tax-free commuter benefits program
  • Very fast paced and motivated culture - 3.9 Glassdoor Rating for NYC Office
  • Casual work environment
  • Monday breakfast, weekly happy hours and events, free snacks and coffee/tea
  • Mobile phone reimbursement (Annual $600)
  • Monthly commuting stipend (Annual $1,200)
  • Company sponsored meal plan - FREE lunch ($1,200 value)


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