Revenue Operations Manager

3 weeks ago


New York City, United States tapwage Full time

About ZenGRC

Founded in 2009, ZenGRC is a leading governance, risk, and compliance (GRC) SaaS solution provider, offering two robust products: ZenGRC and ZenGRC Pro. Recognized for its in-house GRC expertise, ZenGRC delivers Simply Powerful GRC solutions that guide organizations through compliance with ease and efficiency.

ZenGRC stands out by offering a single price for comprehensive access to all modules and frameworks, ensuring users benefit from a seamless and cost-effective experience. Dedicated to simplifying GRC processes, ZenGRC continues to innovate and support organizations in achieving compliance and managing risk effectively.

Our Commitment to Pay Transparency

At ZenGRC, we are committed to transparent & equitable compensation practices across our entire organization. This is a critical component of our hiring process and as such, compensation for this role will be discussed during your first interview to ensure a fair interviewing experience and effective use of your time. No questions related to compensation are off-limits as we believe complete transparency leads to an enjoyable hiring experience for all involved.

Job Description

As a Revenue Operations (RevOps) Manager at ZenGRC, you will play a critical role in our organization's revenue growth by overseeing and optimizing the operations of our GTM tech stack. This role involves bridging gaps between marketing, sales, customer success, and finance to ensure smooth and efficient processes.

Key Responsibilities

- Initiate, review, and implement process improvements to streamline revenue operational efficiencies while maintaining the integrity and accuracy of our go-to-market systems.
- Administer tools, including user management, systems integrations, and ensuring data hygiene
- Own training for all tools and document processes
- Ensure data accuracy within Salesforce and Marketo and implement enhancements as required
- Monitor and report on key performance metrics related to the GTM team
- Generate comprehensive reports and dashboards for sales, marketing, customer success, and finance

Qualifications & Skills

- Background in revenue operations, sales operations, and/or marketing operations with 3-5+ years of experience
- Proficiency in Salesforce is a must, Salesforce Administrator Certification preferred
- Strong analytical skills and ability to interpret data to help drive business decisions
- Excellent communication skills and high relationship intelligence showcasing the ability to work cross-functionally with different teams and stakeholders
- Proactive problem-solving skills and ability to work in a fast-paced environment
- Proficient in using automation tools to optimize processes, along with knowledge of systems integrations, including:
- CRM: Salesforce
- Marketing Automation: Marketo
- Sales Enablement: Gong / Gong Engage
- LeanData
- Chat Bot: Qualified
- PRM: Channeltivity
- Intent / Data Verification: ZoomInfo
- Excel

#LI-REMOTE

The job looks interesting but you don't know if you meet all of the qualifications on paper?

Apply anyway We're aware that many people only apply for a job when they've met every requirement listed in a job description. At ZenGRC, we hire the PERSON, not the resume. We value diversity, in experiences and backgrounds, and are committed to providing equal opportunity for all applicants and employees. While there are certain requirements that exist for all open positions, we want to get to know YOU above all else when making our hiring decisions. Go for it.

Benefits (US-Based Employees)

- We are committed to the health and safety of our people. Our people are mostly working remote, collaborating online and connecting over video, as they continue to deliver high-quality technology solutions
- Competitive salary and equity (we want everyone to be a stakeholder)
- Full benefits (medical, dental, vision, 3% 401k match, wellness offerings, etc.)
- Unlimited PTO, paid sick days, 11 holidays
- Collaborating with smart coworkers that put customers first

Equal Employment Opportunity Statement

We value a diverse environment. ZenGRC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

ZenGRC will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resumes submitted to ZenGRC will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly at talent@riskoptics.com.



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