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Enterprise Sales Operations Manager

2 months ago

Allen, United States Motorola Solutions Full time
Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview Enterprise Channel & Sales Operations focuses on developing and implementing an impactful and effective partner experience including program, tools and processes conducted when doing business with Motorola Solutions. As a result, this enables sales to achieve their short and long-term objectives. These relate to channel sales revenues, profit and market penetration.
Job Description

The Enterprise Sales Operations Manager will work with our Global PCR Sales Leadership team. This role is crucial in optimizing the efficiency and effectiveness of a sales team. Operational functionality is key to driving revenue and growth by optimizing processes for future growth.


The responsibilities of the Global Sales Operations Manager include but are not limited to:

  • Collaborating with senior executives to define the overall sales strategy (i.e sales goals, target markets and revenue projections)

  • Providing support to the sales team in terms of data, reports, and insights to enhance

  • their effectiveness.

  • Analyzing sales data to identify trends, opportunities, and areas for improvement.

  • Managing and maintaining salesforce to ensure accurate and up-to-date information.

  • Collaborating with the sales team to develop and implement sales strategies and tactics.

  • Creating regular reports and dashboards to track sales performance and KPIs.

  • Assisting in sales forecasting and budgeting processes.

  • Identifying and implementing process improvements to streamline sales operations.

  • Providing training to the sales team on tools, processes, and best practices

  • Tracking and reporting on key sales metrics, such as conversion rates, win/loss analysis, and pipeline management.

  • Conducting market research and competitive analysis to inform sales strategies.

  • Implementing and managing sales-related software and tools.

  • Performance Evaluation: Developing and maintaining performance evaluation systems for the sales team. The specific job description may vary depending on the company's size, industry, and needs.

Qualifications:

  • A Bachelor's degree in product management, business, technical, or any related field, Masters a plus

  • 8+ years of experience in operations management

  • Strong leadership skills to evaluate team performance and provide training and coaching when necessary

  • Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments and leadership

  • Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies

  • Financial skills and business acumen to understand sales profitability and opportunities

  • Technology skills to utilize salesforce and database software tools in daily tasks

  • Research and reporting skills to analyze sales data and consumer trends to create sales forecasts

  • Exceptional interpersonal skills; ability to build, manage and influence virtual teams.

  • Excellent influencing, consensus-building and conflict-resolution skills


Basic Requirements
  • Bachelor's degree with 8+ years of experience in operations/sales/engineering OR 12+ years of experience in operations/sales/engineering

Travel Requirements 25-50%
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.