Assistant Front Office Manager

4 weeks ago

Houston, United States Hilton Houston Post Oak by the Galleria Full time
Description

THE BEAUTIFUL HILTON HOUSTON POST OAK BY THE GALLERIA IS SEARCHING FOR AN ASSISTANT FRONT OFFICE MANAGER TO ASSIST IN LEADING THE FRONT OFFICE TEAM

We’re half a mile from the shops and restaurants at The Galleria – America’s fourth largest mall – and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is six miles away. Our second-floor outdoor pool has plenty of seating, and we also have a 24-hour fitness center, as well as two restaurants and a bar. Our hotel consists of 448 guest rooms, 18 meeting rooms, and over 29,000 sq ft in meeting space

The ideal candidate has at least 1-2 years of Manager/Supervisor experience in a hotel setting, preferably Hilton. We are looking for someone who is experienced in Front Desk Operations to build the team and bring them together. The ideal candidate would have excellent communication skills, because they will play a key role in the communication between the departments in the hotel. 

Apply in minutes, right from your phone 

What are you waiting for? Apply now to join one of Fortune's Top 3 Best Companies to Work For Hilton provides wonderful benefits, travel discounts, and the best opportunities for growth with Hilton's continuously growing company.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As an Assistant Front Office Manager, you would be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out
  • Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
  • Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events RequirementsWhat are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

      In addition, we look for the demonstration of the following key attributes:

      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability What will it be like to work for Hilton?

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

        Source: Hospitality Online

  • Assistant Front Office Manager

    3 months ago

    Houston, United States The Westin Houston Downtown Full time

    The Assistant Front Office Manager is responsible for ensuring the operation of the front desk, PBX, valet and reservations in the absence of the Director...in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay. Must have a continued focus on all Five Diamond...

  • Front Office Operations Manager

    2 days ago

    Houston, Texas, United States Le Meridien Houston Downtown Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team at Le Meridien Houston Downtown. In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests.Key ResponsibilitiesAssist the...

  • Assistant Front Office Manager

    2 months ago

    Houston, Texas, United States Sage Hospitality Group Full time

    Why us?Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of AugustusChapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as "Mother of Houston" and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher,...

  • Assistant Front Office Supervisor

    1 week ago

    Houston, Texas, United States Pearl Real Estate Full time

    Job Overview Position Summary The Assistant Front Office Supervisor at Pearl Real Estate plays a pivotal role in supporting the Director of Front Office by nurturing leadership and promoting the unique Pearl culture within the Front Office team. This position is dedicated to inspiring exceptional hospitality experiences characterized by enthusiasm,...

  • Front Office Manager

    1 week ago

    Houston, Texas, United States Hilton Hotels & Resorts Full time

    Position OverviewAs a Guest Services Supervisor, you will play a crucial role in overseeing the daily operations of the Front Office team. Your primary responsibility will be to ensure that all tasks are executed efficiently, contributing to the overall success of the hotel.Key ResponsibilitiesDelegate and manage daily assignments for Front Office...

  • Medical Assistant Front Office

    1 month ago

    Houston, United States Genesis Medical Management Solutions Full time

    Job DescriptionJob DescriptionWe are seeking a medical assistant front and back office to be part of our team.!ResponsibilitiesAssist healthcare providers in patient examinations and proceduresPerform basic clinical tasks including patient intake, taking vital signs, preparing patients for examinations, performing medical and...

  • Bilingual Front Office Manager

    2 days ago

    Houston, Texas, United States Blue Sky Hospitality Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Front Office Manager to join our team at Blue Sky Hospitality Solutions. As a key member of our front office team, you will be responsible for ensuring exceptional guest service standards and driving revenue growth.Key ResponsibilitiesGuest Service: Foster a positive and welcoming...

  • Assistant Front Desk Manager

    2 weeks ago

    Houston, United States CoralTree Hospitality Full time

    Assist with the day to day management of the Front Office operations. Demonstrate the ability to effectively interact, coordinate, and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. reservations, g Manager, Front Desk Manager, Assistant, Front Desk, Operations, Hotel

  • Front Office Manager

    5 months ago

    Houston, United States QC Kinetix DallasHouston Full time

    Job DescriptionJob DescriptionThe front office coordinator performs healthcare administrative functions such as scheduling appointments, managing medical records, gathering required information and documentation, and assisting patients with billing//financing.Company OverviewQC Kinetix is a non-surgical regenerative medicine practice with clinics in across...

  • Front Office Assistant

    3 months ago

    Houston, United States Oncology Consultants Full time

    Job DescriptionJob Description"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."About Oncology ConsultantsOncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 45 years. Our healthcare team is...

  • Front Office Receptionist

    4 weeks ago

    Houston, United States Quest It Solutions Inc Full time

    RoleFront office ReceptionistLocationHouston, TXEmployment typeFulltimeJob Description - This is a Full-time on-site role for Front Office Receptionist at Quest IT Solutions Inc., located at Houston, TX. The candidate will be responsible for greeting clients and visitors, managing calls, scheduling meetings and appointments and other administrative...

  • Assistant Front Desk Manager

    2 weeks ago

    Houston, United States Magnolia Houston Full time

    Overview: This position shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. S/he...

  • Front Office Manager

    2 days ago

    Houston, Texas, United States ROGII Inc Full time

    About ROGII Inc.ROGII Inc. is a dynamic and innovative company that specializes in providing comprehensive software solutions to the Oil & Gas industry. We are a team of tech enthusiasts who are passionate about optimizing well operations and streamlining workflows for our clients worldwide.Our MissionWe are committed to delivering exceptional service and...

  • Front Office Operations Manager

    6 days ago

    Houston, Texas, United States The Laura Hotel Full time

    About The Laura HotelThe Laura Hotel is a premier hospitality destination in Downtown Houston, known for its exceptional service and commitment to excellence. As a Front Office Operations Manager, you will play a critical role in ensuring that our guests receive the highest level of service and satisfaction.Key ResponsibilitiesEnsure efficient guest...

  • Front Office Supervisor

    4 weeks ago

    Houston, United States Hilton Houston Post Oak by the Galleria Full time

    DescriptionTHE BEAUTIFUL HILTON HOUSTON POST OAK BY THE GALLERIA IS SEARCHING FOR A FRONT OFFICE SUPERVISOR TO ASSIST IN LEADING THE FRONT OFFICE TEAM!We’re half a mile from the shops and restaurants at The Galleria – America’s fourth largest mall – and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is...

  • Front Office Representative

    1 day ago

    Houston, Texas, United States LBA Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at LBA Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.Key ResponsibilitiesGuest Service Greet and register...

  • Medical Front Office Assistant

    4 weeks ago

    Houston, United States Oncology Consultants Full time

    Job DescriptionJob Description"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."About Oncology ConsultantsOncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 45 years. Our healthcare team is...

  • Front Office Operations Supervisor

    1 week ago

    Houston, Texas, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes recruiting, hiring, training, supervising, and scheduling front desk agents, guest service aides, concierge staff, and PBX operators.Possess a thorough understanding of the roles and responsibilities of Front Office staff and be prepared to perform their duties as...

  • Front Office Supervisor

    1 month ago

    Houston, Texas, United States Hilton Houston Post Oak by the Galleria Full time

    THE BEAUTIFUL HILTON HOUSTON POST OAK BY THE GALLERIA IS SEARCHING FOR A FRONT OFFICE SUPERVISOR TO ASSIST IN LEADING THE FRONT OFFICE TEAMWe're half a mile from the shops and restaurants at The Galleria – America's fourth largest mall – and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is six miles away....

  • Front Office Administrative Coordinator

    1 week ago

    Houston, Texas, United States Allied Electrical Contractors of Houston, Inc. Full time

    Job OverviewWe are looking for a Front Office Administrative Coordinator to become a vital part of our organization. This role involves executing clerical and administrative tasks that contribute to the overall efficiency and success of our operations.Key Responsibilities:Compose and manage formal communications and documentsOrganize and coordinate...