Current jobs related to Front Desk Agent - Seattle - Hilton

  • Front Desk Agent

    4 weeks ago

    Seattle, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.$20.29 per hour Responsibilities Answer Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    4 weeks ago

    Seattle, Washington, United States MCR Hotels Full time

    Job Title: Front Desk AgentAt MCR Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Provide attentive and...

  • Front Desk Agent

    2 weeks ago

    Seattle, United States Mayflower Park Hotel Full time

    Front Desk Agent Needed Are you looking for a flexible and rewarding opportunity in the hospitality industry? The historic Mayflower Park Hotel is seeking a full-time Front Desk Agent to join our team. If you're ready to join a fun, dynamic team and contribute to creating memorable experiences for our guests, we'd love to hear from you! To apply, please...

  • Front Desk Agent

    4 weeks ago

    Seattle, Washington, United States Pyramid Global Hospitality Full time

    About Us:Pyramid Global Hospitality is a leading hospitality company that operates a portfolio of award-winning, premium-brand hotels in vibrant cities across the country. We are committed to delivering exceptional guest experiences and creating a supportive work environment that fosters personal and professional growth.Job Summary:We are seeking a highly...

  • Front Desk Agent

    5 days ago

    Seattle, United States AccorHotel Full time

    Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent! As our Front Desk Agent you will be the first point of contact for our valued guests creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality excellent communication skills...

  • Front Desk Agent

    2 weeks ago

    Seattle, United States AccorHotel Full time

    Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent! As our Front Desk Agent you will be the first point of contact for our valued guests creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality excellent communication skills...

  • Front Desk Agent

    3 weeks ago

    Seattle, United States Four Seasons Full time

    Four Seasons - 99 Union Street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room assignments;...

  • Front Desk Supervisor

    3 weeks ago

    Seattle, Washington, United States Palihotel Seattle Full time

    Job Title: Front Desk SupervisorWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at Palihotel Seattle. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key Responsibilities:Manage front desk operations,...

  • Front Desk Agent

    3 days ago

    Seattle, Washington, United States Palihotel Seattle Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to provide exceptional service to our guests at Palihotel Seattle. As a Front Desk Agent, you will be responsible for managing the front desk operations, handling guest inquiries, and ensuring a smooth and enjoyable experience for our guests.Key ResponsibilitiesManage the front desk operations, including...

  • Front Desk Agent

    5 months ago

    Seattle, United States AccorHotel Full time

    Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Be part of a legacy of...

  • Front Desk Agent

    4 months ago

    Seattle, United States CSM Corporation Full time

    ** Front Desk Agent l Full Time l Part Time** **Job Category****:** Front Office **Requisition Number****:** FRONT004887 Showing 1 location **Job Details** **Description** **Benefits:** $500 signing bonus after 90 days! Full Time associates qualify for (Medical, Dental, Vision, PTO, 401K) Marriott travel discounts **Job Description:** Anticipates and...

  • Front Desk Agent

    5 months ago

    Seattle, United States Choice Hotels Full time

    Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...

  • Front Desk Representative

    1 month ago

    Seattle, Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is nothing short of amazing.About the RoleAs a Front Desk Agent, you...

  • Front Desk Agent

    3 weeks ago

    Seattle, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Guest Experience, Hotel, Restaurant

  • Front Desk Representative

    4 weeks ago

    Seattle, Washington, United States Residence Inn Tukwila Full time

    Job Title: Front Desk AgentResidence Inn Tukwila is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Provide...

  • Front Desk Representative

    1 month ago

    Seattle, Washington, United States Choice Hotels Full time

    Front Desk AgentChoice Hotels International is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Responsibilities:Manage guest reservations and check-in/check-out processesProcess...

  • Front Desk Representative

    2 weeks ago

    Seattle, Washington, United States AccorHotel Full time

    Front Desk Agent OpportunityBe part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent. As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.What We Offer$24.02 per hour, plus incentive...

  • Front Desk Representative

    1 month ago

    Seattle, Washington, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Ensure seamless check-in and...

  • Front Desk Representative

    3 weeks ago

    Seattle, Washington, United States Palihotel Seattle Full time

    Front Desk Agent Job DescriptionWe are seeking a friendly and efficient Front Desk Agent to join our team at Palihotel Seattle. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and enjoyable stay for our guests.Key...

  • Front Desk Representative

    2 weeks ago

    Seattle, Washington, United States Residence Inn Tukwila Full time

    Job Title: Front Desk AgentAt Residence Inn Tukwila, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. This role requires strong communication and problem-solving skills, as well as the...

Front Desk Agent

4 months ago

Seattle, United States Hilton Full time

The Embassy Suites Seattle Tacoma Airport is looking for its next Front Desk Agent to join their team The ideal candidate would have a outgoing personality with experience in customer service or similar role.  Full availability to work a flexible schedule, including Holidays and Weekends is required.  This is a great opportunity for an individual looking to grow in the Hospitality industry. 

Our property is minutes from transit and Sea-Tac Airport. We're less than 10 minutes from Seattle-Tacoma International Airport. Tukwila station is a six-minute walk away, providing direct links to downtown Seattle. Our property has 242 suites with 7,587 square feet of meeting space and 11 meeting rooms. 

Ideal candidate will have at least 6 months of customer service experience, enjoys working in a fast pace working environment and wants to expand on their hospitality experience with a great team. A flexible schedule to work various shifts including weekends and holidays is required. 


Classification: Full Time
Pay Range: $21.00-$21.50


What will I be doing?

A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
  • Respond to guest inquiries and in a timely, friendly and efficient manner.
  • Provide driving and/or walking directions to guests to local destinations.
  • Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
  • Provide or obtain accurate information.

What are we looking for?
- Minimum 6 months customer service experience
- Hotel experience a plus
- Full availability to work varying shifts including weekends and holidays

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The hourly rate is $21.00-21.50 and is based on applicable and specialized experience and location.

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Medical Insurance Coverage – for you and your family.
  • Vision, dental, life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO) – you will accrue up to 144 hours per year.
  • Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program.  Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).  
  • Go Hilton travel discount program: 100 nights of discounted travel per calendar year.
  • Matching 401(k)
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay

Other Compensation

  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Front Office Upselling Incentive Program – Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated as time of guest check-out. Upsell revenue includes; room type upgrades, early check-in fee, late check out fees and late cancellation fees. Commission is calculated as follows:

$1-$399 earns 10% commission

$400-$999 earns 12% commission

$1,000 or more earns 15% commission