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Salon Coordinator/Receptionist
2 months ago
Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email or in person and processing transactions.
To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will continue our reputation by building friendly, trusting relationships with customers.
Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email Process transactions (cash and credit cards) and issue receipts Offer beverages and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.
g.
through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Skills Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Job Type:
Part-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
Employee discount Shift:
Evening shift Morning shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
