Front Office Manager

2 months ago

Edina, United States Revo Health Full time
Description

The Front Office Manager is responsible for managing the day-to-day front desk operations, ensuring excellent patient service and delivery of care. This position is also responsible for maintaining relationships between physician offices and hospital partner(s) as applicable.

This is a full-time position working M-F out of our Edina Specialty Surgery Center. No weekends, on-call, or holiday work required.

Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed by Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:

  • Oversees the ASC Business Office and HIMS, ensuring excellent patient service and delivery of care.
  • Staffs the front office and scheduling office to accommodate the surgical schedule and block schedule.
  • Develops communication strategies with surgery schedulers to increase OR utilization.
  • Manages business operations policies and procedures and verifies their consistent and accurate use.
  • Assists Director in maximizing OR capacity and profitability. Initiates development and maintenance of AAAHC policy and procedure manual and follows all policies and procedures per governing bodies and AAAHC.
  • Oversees the patient pre-admission process in conjunction with the Pre-OP/PACU Manager.
  • Oversees and participates in all ASC software processes.
  • Facilitates department meetings, utilizing department leads as necessary.
  • Responsible for recruitment, retention, orientation and training of qualified staff to carry out the duties of their job description, maintaining the i-Health ASC quality and performance standards.
  • Manages the staff licensing and credentialing process by ensuring all providers are current and facilitates annual peer review for any credentialed medical or professional staff.
  • Works with CVO contacts to maintain proper credentialing records
  • Analyzes, recommends and manages projects for systems and procedures related to staffing, workflow and information needs.
  • Manages concerns raised by physicians that include, but are not limited to, business processes, services reimbursement and scheduling.
  • Ensures staff members receive recognition, development, coaching, and when appropriate, counseling, including employee rounding and delivering performance reviews.
  • Reports occurrences through the center's established occurrence reporting process related to employee and/or patient/visitor events.
  • Actively participates in Quality projects, identifying issues, contributing ideas for improvement, and assisting in collection of data for Quality purposes.
  • Manages the entry and storage of ASC medical records and works collaboratively with i-Health to proactively plan for future growth and expansion associated with medical records.
  • Any and all other duties as assigned.

Education and Experience Requirements:

  • High school diploma/GED or equivalent required
  • Bachelor's degree preferred.
  • Two years related experience required, ASC experience preferred.
  • Management experience preferred.

Essential Requirements:

Ability to:

  • Comply with company policies, procedures, practices and business ethics guidelines.
  • Complete job required training.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.).
  • Demonstrate prompt and reliable attendance.
  • Work in the surgery center during business hours.
  • Travel independently throughout the surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required.
  • Frequent lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds may be required.
  • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines.
  • Communicate and interact in a respectful and professional manner.
  • Prioritize workload while being flexible to meet the expectations of the daily operations.
  • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
  • Understand and execute a variety of instructions.
  • Effectively operate equipment and communicate on and operate the phone system.
  • Work independently with minimal supervision.
  • Travel to other work locations, if required.

Performance Expectations - i-Health's Core Values:

  • Integrity - Do the right thing and take responsibility for what you do and say
  • Service - Consistently contribute to deliver an exceptional experience
  • Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
  • Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
  • Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

  • Surgery center setting

Notes

  • Revo Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
  • This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
  • Due to mandatory CMS and CDC COVID-19 vaccination reporting for the ASCs, all ASC employees who are vaccinated for COVID-19 should send a copy/photo of their COVID vaccination card to HR@RevoHealth.com. ASC employees who are not vaccinated for COVID-19 do not need to take any action. If you have any questions, please reach out to HR@RevoHealth.com.




  • Front Office Manager

    4 weeks ago

    Edina, Minnesota, United States Revo Health Full time

    The Front Office Manager is responsible for managing the day-to-day front desk operations, ensuring excellent patient service and delivery of care. This position is also responsible for maintaining relationships between physician offices and hospital partner(s) as applicable.This is a full-time position working M-F out of our Edina Specialty Surgery Center....

  • Front Desk Reception

    3 weeks ago

    Edina, United States Southdale Periodontics Full time $20 - $26

    Job DescriptionJob DescriptionWe are Southdale Periodontics in Edina, MN.Are you looking for a permanent home? Our practice wants to add another fun team member to our work family. We are looking for a full-time treatment coordinator for 4-5 days per week. We are not a corporate dental practice. We are a growing private specialty practice with that is driven...

  • Front Desk Receptionist

    7 days ago

    Edina, United States Elegant Dentistry PLLC Full time $25

    Job DescriptionJob DescriptionElegant Dentistry is a leading dental practice in Edina, MN, specializing in comprehensive dental care with a particular focus on dental implants. We pride ourselves on providing exceptional patient care, ensuring comfort, and delivering superior results. Our practice is dedicated to transforming smiles and improving lives, and...

  • Office Manager

    3 weeks ago

    Edina, United States 5812 Investment Group Full time

    Apply Description Do you want to work for a company that believes in Team Promises, Empowerment, Accountability, Rewards, Development, and Fun?Then you will want to explore 5812 Investment Group as your next employer. We are a residential property management company with more than 6000 units in OH and growing. The Office Manager manages...

  • Front Desk Receptionist

    2 months ago

    Edina, United States AirSculpt Full time

    Job DescriptionJob DescriptionAirSculpt is seeking a Front Desk Receptionist in Edina, MN!Overview:The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. This is a full-time...

  • Office Operations Manager

    4 weeks ago

    Edina, United States 5812 Investment Group Full time

    Apply Description Do you want to work for a company that believes in Team Promises, Empowerment, Accountability, Rewards, Development, and Fun?Then you will want to explore 5812 Investment Group as your next employer. We are a residential property management company with more than 6000 units in OH and growing. The Office Operations...

  • Office Operations Manager

    4 weeks ago

    Edina, Minnesota, United States 5812 Investment Group Full time

    ApplyDescriptionDo you want to work for a company that believes in Team Promises, Empowerment, Accountability, Rewards, Development, and Fun?Then you will want to explore 5812 Investment Group as your next employer. We are a residential property management company with more than 6000 units in OH and growing. The Office Operations Manager manages the...

  • Business Office Manager

    3 months ago

    Edina, United States Brookdale Senior Living Full time

    Business Office Manager Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in...

  • Retail Customer Service Associate

    4 weeks ago

    Edina, United States FedEx Office Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

  • Yorkshire of Edina Business Office Manager

    2 months ago

    Edina, Minnesota, United States Lifespark Full time

    Yorkshire of Edina, a Lifespark Senior Living Community, is looking for a Business Office Manager to join our growing team.Yorkshire of Edina Senior Living is located in Edina, off a bus route, between Southdale Mall and the YMCA. We help seniors Age Magnificently in our gorgeous 96-unit, apartment-style community providing Assisted Living, Independent...

  • Yorkshire of Edina Business Office Manager

    2 months ago

    Edina, United States Lifespark Full time

    Description Yorkshire of Edina, a Lifespark Senior Living Community, is looking for a Business Office Manager to join our growing team. Yorkshire of Edina Senior Living is located in Edina, off a bus route, between Southdale Mall and the YMCA. We help seniors Age Magnificently in our gorgeous 96-unit, apartment-style community providing Assisted Living,...

  • Assistant Store Manager

    2 months ago

    Edina, United States HomeGoods Full time

    JOB DESCRIPTION Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. The...

  • Assistant Store Manager

    2 months ago

    Edina, United States HomeGoods Full time

       Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. The Opportunity: Contribute...

  • Prod Operator

    2 months ago

    Edina, United States FedEx Office and Print Services Full time

    POSITION SUMMARY: The Production Operator, Manufacturing is required to perform many functions within the center, including, but not limited to, operating a wide variety of equipment, moving boxes and equipment, operating computers and computerized equipment, writing and filling out forms, sorting and collating papers, following instructions from...

  • Jerry's Corporate

    4 weeks ago

    Edina, United States Jerry's Enterprises Inc. Full time

    You’ve come to the right place if you work well with people and numbers! The Receptionist/Accounts Payable Clerk serves as a positive first impression for Jerry’s Enterprises, Inc. corporate office at all times. This position has a primary role of Receptionist with the secondary being Accounts Payable. We are willing to train the right person in...

  • Receptionist/Accounts Payable Clerk Immediate Opening

    3 weeks ago

    Edina, United States Jerry's Enterprises Inc. Full time

    You’ve come to the right place if you work well with people and numbers! The Receptionist/Accounts Payable Clerk serves as a positive first impression for Jerry’s Enterprises, Inc. corporate office at all times. This position has a primary role of Receptionist with the secondary being Accounts Payable. We are willing to train the right person in...

  • Leasing Consultant

    1 week ago

    Edina, United States Centerspace Full time

    Leasing Consultant71-France- Edina, MNFull time position - 30-32 hours per week Tuesday - Saturday work schedule (Tues - Friday 12PM to 6PM and full shift on Saturday)We are willing to train! No experience necessaryWe Offer:Monthly Commissions and Quarterly BonusesCompetitive PTO 11 Paid Holidays20% Rent Discount for Centerspace rentsVolunteer Time Off...

  • Receptionist Administrative Assistant

    4 weeks ago

    Edina, United States Incentive Services Full time

    Job DescriptionJob DescriptionWe are seeking a Receptionist / Administrative Assistant to join our team! You will be the front face of our company and perform administrative functions in order to help support our growing company.Responsibilities:Greet and assist onsite guestsAnswer inbound telephone callsAssist our customers who have questions on the awards...

  • Retail Operations Supervisor

    2 days ago

    Edina, Minnesota, United States HomeGoods Full time

    Job Overview: At HomeGoods, we are dedicated to creating an inviting atmosphere across our extensive network of stores. Our mission is to provide unique finds and thoughtful details that transform a house into a home. Working with us means being part of a dynamic environment that fosters growth and creativity. Your Role: Enhance Your Career Path Support the...

  • Account Manager

    3 months ago

    Edina, United States Incentive Services Full time

    Job DescriptionJob DescriptionWe are seeking an energetic Account Manager to join our team! We are a quickly growing Incentive company with a 40 year history of taking care of our clients. You will be the main contact person for a select group of our customers and handle all of the day-to-day responsibilities that help develop a long term relationship with...