Member Service Representative

2 weeks ago


Fairbanks, United States Spirit of Alaska Federal Credit Union Full time

Receives and processes member transactions both in person and by mail. Maintains computer files and physical files when necessary to keep accurate records.

Qualifications

  • High school diploma or equivalent.
  • At least one year of customer service experience. Financial institution experience is preferred.
  • Excellent customer service and communication skills.
  • Proficient with PC, telephone, 10-key, and other related business equipment and application software and platforms.
  • Ability to multitask and perform in a fast-paced environment.
  • Strong organizational skills and attention to detail.

Job Duties 1. Receive and process all member transactions accurately and quickly.

  • Greet all members in a friendly and professional manner.
  • Process cash transactions including deposits, withdrawal share drafts, credit union checks, money orders, and cash advances.
  • Process all transactions from the mail, night deposit, and day deposit.
  1. Maintain accurate computer records on accounts.
  • Post all member transactions on the computer.
  • Once trained - Enter new accounts correctly on the computer.
  • Open Certificates of Deposit.
  • Update addresses and any other changes required as assigned.
  • Close accounts.
  1. Balance work daily. Member Service Representatives must balance 86% of the time per the Teller Outage Standards.

  2. Open new accounts.

  • Determine if a potential member is within the field of membership.
  • Assist members in completing the signature cards.
  • Enter the member information on the computer accurately.
  1. Cross-sell credit union services.
  • Provide routine information on credit union services.
  • Be able to direct members how to obtain these services.
  1. Maintain a secure, clean work area.

7.Perform other related duties as assigned.



  • Fairbanks, United States Mac Federal Credit Union Full time $19

    Job DescriptionJob DescriptionJob Title: Member Service Representative IReports to: Regional Branch ManagerLocation: Fairbanks, AKPurpose:This position is responsible for building personal connections with potential new and existing members of the credit union. Bring the MAC FCU brand to life by identifying service and product needs. This role acts as an...


  • Fairbanks, United States Alaska Auto Rental Full time

    Join Our Team as a Customer Service Representative! Are you a customer service enthusiast with an eye for detail? Do you thrive in a dynamic and fast-paced environment? As a Customer Service Representative at Alaska Auto Rental, you'll be the heartbeat of our team, ensuring exceptional experiences for our valued customers. Position : Customer Service...


  • Fairbanks, Alaska, United States Sheetz Full time

    Position Title: Store Team MemberLocation: Sheetz Convenience RestaurantCompensation: Starting Pay Rate: $14.50Employment Type: Part TimeRequired Availability: WeekendsROLE OVERVIEW:The Store Team Member plays a crucial role in delivering exceptional customer service and ensuring a welcoming atmosphere at our convenience restaurant.KEY RESPONSIBILITIES:Act...


  • Fairbanks, United States Alaska Auto Rental Full time

    Job DescriptionJob DescriptionJoin Our Team as a Customer Service Representative!Are you a customer service enthusiast with an eye for detail? Do you thrive in a dynamic and fast-paced environment? As a Customer Service Representative at Alaska Auto Rental, you'll be the heartbeat of our team, ensuring exceptional experiences for our valued...


  • Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Northwest x Southern Hospitality. As a key member of our front desk team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key ResponsibilitiesProvide exceptional guest...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    We are seeking a committed guest services representative to become a vital part of our team at Comfort Inn Fairbanks. As an essential member of our front office staff, you will be instrumental in delivering outstanding service to our patrons.Compensation: $17 - $18 per hourKey Responsibilities:Coordinate with the housekeeping team to guarantee that guest...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    We are seeking a committed Guest Services Representative to enhance our team at Comfort Inn Fairbanks. As an essential member of our front office staff, you will be instrumental in delivering outstanding service to our visitors.Compensation: $17 - $18 per hourKey Responsibilities:Coordinate with housekeeping to ensure rooms are ready for guestsManage guest...


  • Fairbanks, Alaska, United States Simard Automotive Inc Full time

    **Job Summary**Simard Automotive Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our service advisors in delivering outstanding results.**Key Responsibilities:**Provide...


  • Fairbanks, United States U-Haul International, Inc Full time

    Assist customers inside and outside U-Haul Center with U-Haul products & services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including c Customer Service Representative, Customer Service, Representative, Retail


  • Fairbanks, United States Simard Automotive Full time

    Job DescriptionJob DescriptionJoin Our Team as an Automotive Customer Service Representative at Simard Automotive in Fairbanks, AK!Are you ready to embark on an exciting journey that will test your tenacity and ignite your passion for excellence? Simard Automotive is seeking an enthusiastic full-time Customer Service Representative (CSR) to join our dynamic...


  • Fairbanks, Alaska, United States Fairbanks Nissan Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Fairbanks Nissan. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for all visitors to our dealership.Key...


  • Fairbanks, Alaska, United States Fairbanks Nissan Full time

    About the RoleWe are seeking a highly skilled and professional Customer Service Representative to join our team at Fairbanks Nissan. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide exceptional customer service to clients, responding to their...


  • Fairbanks, Alaska, United States Ecolab Full time

    About the RoleEcolab is seeking a highly motivated and skilled Territory Service Representative to join our team. As a key member of our Institutional team, you will be responsible for delivering exceptional customer service and driving sales growth in the Fairbanks, Alaska market.Key ResponsibilitiesConduct preventative and corrective maintenance on...


  • Fairbanks, Alaska, United States Ecolab Full time

    About the RoleEcolab is seeking a highly motivated and skilled Territory Service Representative to join our team. As a key member of our Institutional team, you will be responsible for providing exceptional customer service and sales support to our clients in the hospitality, foodservice, and long-term care industries.Key ResponsibilitiesConduct preventative...


  • Fairbanks, United States U-Haul Full time

    Location: 209 College Rd, Fairbanks, Alaska 99701 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...


  • Fairbanks, Alaska, United States Ecolab Full time

    About EcolabEcolab is a leading global provider of solutions and services for the hospitality, foodservice, and institutional markets. Our mission is to protect the world's most vital resources, including water, food, and health.Job SummaryWe are seeking a highly motivated and skilled Territory Service Representative to join our team. As a Territory Service...


  • Fairbanks, Alaska, United States GCI Full time

    Job OverviewBecome a Customer Service Sales Representative I at GCIAs a Customer Service Sales Representative at GCI, you will be instrumental in providing our advanced technology solutions to clients, significantly enhancing their everyday experiences. By delivering outstanding service and knowledgeable guidance, you will help clients choose the most...


  • Fairbanks, United States American Heart Association Full time

    Overview: What is HeartCorps: HeartCorps is an initiative with Public Health AmeriCorps and the American Heart Association created to drive health equity in rural communities. This service position offers a great opportunity to gain valuable professional public health experience while advancing more equitable health outcomes for your community. We are...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    We are seeking a committed guest services representative to become an integral part of our staff at Comfort Inn Fairbanks. In this pivotal role, you will be essential in delivering outstanding service to our visitors.Compensation: $17 - $18 per hourKey Responsibilities:Coordinate with the housekeeping team to ensure rooms are ready for guestsManage guest...


  • Fairbanks, United States Interior Community Health Center Full time

    Job DescriptionJob DescriptionSalary: $22.64/hour + BenefitsUnder the general direction and supervision of the Patient Services Supervisor, this position performs registration duties to include, but not limited to, patient check-in and check-out, payment posting and collection, etc. Minimum Qualifications:EducationHigh School Diploma or EquivalentExperience...