Guest Services Representative

2 weeks ago


Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

We are seeking a committed guest services representative to become an integral part of our staff at Comfort Inn Fairbanks. In this pivotal role, you will be essential in delivering outstanding service to our visitors.

Compensation: $17 - $18 per hour

Key Responsibilities:

  • Coordinate with the housekeeping team to ensure rooms are ready for guests
  • Manage guest accounts to maintain accuracy
  • Respond to guest inquiries and issues in a timely and professional manner
  • Oversee the check-in and check-out processes efficiently
  • Address guest feedback and concerns with care

Required Qualifications:

  • Familiarity with Microsoft Office and booking systems
  • High school diploma or equivalent
  • Prior experience in the hospitality sector is beneficial
  • Excellent communication and customer service abilities
  • Capability to manage multiple tasks and prioritize effectively

About Comfort Inn Fairbanks:

Our hotel provides a variety of amenities designed to ensure a pleasant stay for our guests. With complimentary WiFi, a hearty breakfast, a fitness center, and business facilities, we aim to create a friendly atmosphere for all visitors. Whether guests are looking for a quick snack or a fresh cup of coffee, we have their needs covered.



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