Current jobs related to Member Services Representative I - Fairbanks - Mac Federal Credit Union

  • Patient Services Representative

    3 weeks ago

    Fairbanks, United States Interior Community Health Center Full time

    Under the general direction and supervision of the Patient Services Supervisor, this position performs registration duties to include, but not limited to, patient check-in and check-out, payment posting and collection, etc. Minimum Qualifications: Education High School Diploma or Equivalent Experience One-year recent experience in office setting and one-year...

  • Phlebotomy - Phlebotomist I

    1 week ago

    Fairbanks, United States TalentBurst Full time

    Job: Phlebotomy - Phlebotomist IDuration: 6+ MonthsLocation: Fairbanks, AKShift/Time Zone: Shift time is 8am-2pm Tuesday FridayJob Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws...

  • Phlebotomy - Phlebotomist I

    3 days ago

    Fairbanks, United States TalentBurst Full time

    Job: Phlebotomy - Phlebotomist I Duration: 6+ Months Location: Fairbanks, AK Shift/Time Zone: Shift time is 8am-2pm Tuesday Friday Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I...

  • Customer Service Representative

    1 month ago

    Fairbanks, Alaska, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    4 weeks ago

    Fairbanks, Alaska, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    2 weeks ago

    Fairbanks, Alaska, United States Michael's Inc Full time

    Customer Service RepresentativeAt Michaels, we're looking for a Customer Service Representative to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, helping customers find what they're looking for, and ensuring a fast and friendly checkout experience.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Fairbanks, Alaska, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, ensuring customers receive the help they need on their journeys.Responsibilities:Assist customers with U-Haul products and...

  • Customer Service Representative

    2 weeks ago

    Fairbanks, Alaska, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...

  • Patient Services Representative

    7 days ago

    Fairbanks, Alaska, United States Interior Community Health Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the Interior Community Health Center. The successful candidate will be responsible for performing registration duties, including patient check-in and check-out, payment posting and collection, and other related tasks.Key...

  • Food Service Manager I-S

    4 days ago

    Fairbanks, Alaska, United States Alaska Teacher Placement Full time

    Job Summary: We are seeking a qualified Food Service Manager I-S to join our team at the Kenai Peninsula Borough School District. As a key member of our support staff, you will be responsible for managing the food service operations at Moose Pass School. Key Responsibilities:Manage food service operations, including menu planning, inventory management, and...

  • Personal Banker I

    3 weeks ago

    Fairbanks, Alaska, United States First National Bank Alaska Full time

    Personal Banker I Job DescriptionAt First National Bank Alaska, we are seeking a highly skilled and customer-focused Personal Banker I to join our team. As a Personal Banker I, you will be responsible for delivering exceptional customer service, building relationships, and recommending products and services to meet our customers' needs.Key...

  • Customer Service Representative

    6 months ago

    Fairbanks, United States U-Haul International, Inc Full time

    Assist customers inside and outside U-Haul Center with U-Haul products & services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including c Customer Service Representative, Customer Service, Representative, Retail

  • Guest Services Representative

    2 months ago

    Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    We are seeking a committed Guest Services Representative to enhance our team at Comfort Inn Fairbanks. As an essential member of our front office staff, you will be instrumental in delivering outstanding service to our visitors.Compensation: $17 - $18 per hourKey Responsibilities:Coordinate with housekeeping to ensure rooms are ready for guestsManage guest...

  • Customer Service Representative

    3 days ago

    Fairbanks, Alaska, United States U-Haul Full time

    Customer Service Representative Job SummaryU-Haul is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...

  • Billing Representative

    3 weeks ago

    Fairbanks, Alaska, United States FOUNDATION HEALTH SERVICES Full time

    About the RoleWe are seeking a highly skilled and experienced Billing Representative to join our team at Foundation Health Partners. As a Billing Representative, you will play a critical role in ensuring the accurate and timely processing of patient accounts, working closely with our patient financial services team to achieve goals in days and dollars of...

  • Customer Service Representative

    1 month ago

    Fairbanks, Alaska, United States Alaska Auto Rental Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Alaska Auto Rental. As a key member of our team, you will be responsible for providing exceptional customer experiences, ensuring a smooth and efficient rental process, and maintaining a positive and...

  • Customer Service Representative

    2 days ago

    Fairbanks, Alaska, United States Holiday Station Stores - Workday Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Holiday Station Stores - Workday. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized...

  • Customer Service Representative

    1 month ago

    Fairbanks, Alaska, United States Alaskaslist Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key Responsibilities:Respond...

  • Customer Service Representative

    3 weeks ago

    Fairbanks, Alaska, United States U-Haul Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a caring company culture? Consider becoming a U-Box Customer Care Representative with U-Haul!Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a U-Box CCR, you will be...

  • Sales Associate

    4 weeks ago

    Fairbanks, Alaska, United States Batteries Plus - M & L Investment, LLC Full time

    Unlock Your Sales PotentialAre you a sales enthusiast looking for a challenging and rewarding role? We're seeking a highly motivated and customer-focused Sales Associate - Customer Service Representative to join our team at Batteries Plus Bulbs in Fairbanks, AK.This is a unique opportunity to ignite your passion for sales and customer service, working with a...

Member Services Representative I

3 months ago

Fairbanks, United States Mac Federal Credit Union Full time $19
Job DescriptionJob Description

Job Title: Member Service Representative I

Reports to: Regional Branch Manager

Location: Fairbanks, AK

Purpose:

This position is responsible for building personal connections with potential new and existing members of the credit union. Bring the MAC FCU brand to life by identifying service and product needs. This role acts as an integral subsequent touch point and will be expected to assist members with their inquiries in an accurate, professional, and timely manner.

Duties and Responsibilities:

  • Adhere to MAC FCU policy and procedure as well as all federal, state, and government regulations and guidelines.
  • Professionally initiate contact with members with prompt, efficient, courteous, and professional service.
  • Manage the transfer of information by researching member requests.
  • Maintain a working knowledge of member-facing departments to respond to member requests and inquiries.
  • Assist members with completing transactions and services by providing both transactional and account-opening services.
  • Maintain knowledge of all primary deposit and lending products and services. Cross-sell products and services and educate members on the use of remote services.
  • Maintain effective communication with all Credit Union employees to ensure coordination and exchange of information for accomplishing Credit Union goals.
  • To attain Credit Union goals, it is the responsibility of each employee to strive for the continuous improvement of processes and quality of service.
  • The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

Qualifications:

  • Experience: One year to three years of similar or related experience.
  • Education: A high school education or GED.
  • Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
  • Other Skills: General office equipment such as calculators, Microsoft products, computers, photocopiers, telephones, and scanners. Includes the ability to operate coin counting and cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.

Benefits and Compensation:

  • Competitive wages based on experience (DOE)
  • Share cost benefits on Medical, Dental, Vision
  • 401K retirement and up to 5% match after one year of employment
  • Employee referral bonus
  • Up to 11 paid holidays annually
  • PTO accrual per hours worked
  • Flexible Float PTO
  • Tuition Assistance/Professional Development