Guest Services Representative
2 weeks ago
We are seeking a committed Guest Services Representative to enhance our team at Comfort Inn Fairbanks. As an essential member of our front office staff, you will be instrumental in delivering outstanding service to our visitors.
Compensation: $17 - $18 per hour
Key Responsibilities:
- Coordinate with housekeeping to ensure rooms are ready for guests
- Manage guest accounts with precision
- Respond to guest inquiries and issues in a timely and professional manner
- Facilitate check-in and check-out processes smoothly
- Effectively address guest feedback and complaints
Required Qualifications:
- Familiarity with Microsoft Office and booking systems
- High school diploma or equivalent
- Prior experience in hospitality is preferred
- Excellent communication and customer service abilities
- Capability to handle multiple tasks and prioritize effectively
About Comfort Inn Fairbanks:
At Comfort Inn Fairbanks, we provide a variety of amenities to ensure our guests have a pleasant stay. From complimentary WiFi and a hearty breakfast to fitness facilities and business services, we aim to create a welcoming atmosphere for all visitors. Whether guests are looking for a quick snack or a fresh cup of coffee, we have their needs covered.
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