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Guest Services Representative

2 months ago

Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

We are seeking a committed guest services representative to become a vital part of our team at Comfort Inn Fairbanks. As an essential member of our front office staff, you will be instrumental in delivering outstanding service to our patrons.

Compensation: $17 - $18 per hour

Key Responsibilities:

  • Coordinate with the housekeeping team to guarantee that guest accommodations are ready
  • Manage guest accounts to ensure precision
  • Respond to guest inquiries and issues promptly and courteously
  • Facilitate check-in and check-out processes efficiently
  • Address guest feedback and concerns with professionalism

Required Qualifications:

  • Familiarity with Microsoft Office and booking systems
  • High school diploma or equivalent
  • Prior experience in the hospitality sector is preferred
  • Excellent communication and customer service abilities
  • Capability to handle multiple tasks and prioritize effectively

About Comfort Inn Fairbanks:

Our Comfort Inn Fairbanks provides a variety of amenities to ensure a pleasant experience for our guests. From complimentary WiFi and a hearty breakfast to fitness facilities and business services, we aim to create a welcoming atmosphere for all visitors. Whether guests are looking for a quick snack or fresh coffee, we are here to accommodate their needs.