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Health System Specialist

2 months ago


San Francisco, United States Veterans Health Administration Full time

Major duties include:
Supports facility operational processes such as V-DMS, Corrective Action Dashboard, Project Registry and other supporting applications or processes, in the realms of efficiency, communication, and information sharing.
Serves as the technical specialist for the facility for design, management, and improvement of the facility's internal customer information sharing and collaboration tools.
Provides daily customer and consultative support identifying appropriate process measures: monitors quality and performance based on daily management workflow analysis tools and principles.
Reviews and appraises existing operating methods, practices and procedures detecting operating deficiencies, inefficiencies or unfavorable trends with responsibility for recommending adaptable solutions to achieve desired goals and objectives.
Acts as the coordinator for troubleshooting follows- up, change requests, modification and updates and improvements to digital, operational huddle boards.
Coordinates with education elements to recruit/retain/educate trainers, works with services across all healthcare settings to develop champions/experts; coordinates and schedules training sessions, coordinates follow-up with coaches, Service Chiefs, Business Managers and AOs on service training needs.
Conducts scheduled and unscheduled surveys to verify huddle board usage; tracks huddle board usage at service and section level, verifies service login pattern/usage as required, contacts service chiefs or business managers to increase usage.



Work Schedule:
Monday - Friday, 8:00am - 4:30pm


Telework:
Available


Position Description Title/PD#:
Health System Specialist/PD01666-O and PD01665-O


Physical Requirements
: The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. Duties are performed primarily in an adequately lighted and climate-controlled office, classroom, or conference room setting.


Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.