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IT Specialist
1 month ago
Incumbent provides second level engineering, maintenance, and support of Enterprise infrastructure and network. Designs, develops, and conducts complex independent and interdependent technical analysis to identify and resolve problems that impact system performance, maintainability, reliability, usability, or service continuity. Identifies system requirements and demands for modified objectives, procedures, techniques, and equipment and evaluate timeliness of needed modifications. Identifies the need for and adequacy of technical documentation required to maintain the infrastructure. Provides guidance to second-level engineering support teams.
Incumbent will provide second level support for cloud infrastructure at operational and support facilities and interface with external organizations. Works with hypervisor and virtualizing infrastructure, to include monitoring solutions, infrastructure as a service (IaaS) and containerization and automation technologies. Incumbent will administer the design, implementation and management of a broad range of Commercial Off The Shelf (COTS) hardware and infrastructure solutions and tools such as HPe Blade technologies including servers, chassis, Virtual Connect (VC) interconnect modules (Fibre Channel and Ethernet), mezzanine cards (Host Bus Adapters (HBAs) and Ethernet), Cisco routers and switches, Brocade Fabric switches, HPe 3Par Storage Area Networks (SANs) including hard drives, controllers and drive enclosures, HPe data backup solutions, Stratus Fault Tolerant servers (ftServers) and Raritan Keyboard, Video and Mouse (KVM) and Serial Console server solutions to support and troubleshoot issues with these technologies.
Incumbent provides input to supervisor and management on plans, resources, schedules, priorities, and goals of a project. Maintains an awareness of the status and progress of all projects within the assigned technical area and recommends adjustments in accordance with established priorities.
Incumbent reviews work of project engineers on complex projects for technical accuracy and adequacy. Provides input to supervisors and management on technical performance, progress, and training needs of project engineers and computer scientists/specialists.