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Director of Events

2 months ago

St Thomas, United States Aimbridge Hospitality Full time

Job Summary

Nestled against a breathtaking backdrop of tropical blue hues, Frenchman's Reef offers the quintessential Caribbean getaway. Boasting two distinct yet harmoniously linked resort experiences The Westin Beach Resort and Morningstar Buoy Haus Beach Resort, An Autograph Collection Hotel Frenchman's Reef promises an unparalleled travel adventure, vibrant and diverse like the coral reefs dotting the Virgin Islands.

Following a remarkable $425 million renovation, Frenchman's Reef has swiftly made its mark in the Group market, boasting an impressive 40,000 group room nights booked in our inaugural year. With a total of 486 rooms, including 30 luxurious suites, and an expansive 70,000 square feet of versatile indoor and outdoor event spaces, Frenchman's Reef has become a magnet for top-tier meetings and incentive programs in the industry. The Director of Events will spearhead a team dedicated to enhancing overall meeting planner satisfaction, achieving financial targets within their domains, ensuring employee contentment, and overseeing departmental payroll management.

With a variety of unique outdoor meeting spaces, handling groups as large as 700pp, this position lends itself to a highly creative individual who takes pride in thinking outside the box. This position will work closely with all departments, to assure every detail from pre-arrival to post-departure runs smoothly and exceeds the clients expectations.

Frenchmans Reef offers a full range of amenities including (10) Restaurants & Lounges, (4) Oceanfront and Oceanview Pools offering a variety of Cabanas, Heavenly Spa by Westin with (13) Treatment Rooms, (2) Gyms, Retail Shopping, Pickleball Courts and more.

Reimagined with an elevated sense of style inspired by the islands, Dockside Watersports provides a world-class resort experience perfect for the entire family. From sunset cruises to snorkeling tours, adventurers and leisure-seekers alike are promised an unforgettable and luxurious excursion. Offering a full fleet of vessels, including the Flying Frenchman Catamaran, we offer our groups a multitude of unique boating experiences throughout the Virgin Islands.

This role will report directly to the General Manager of the resort

Responsibilities

Education & Experience

+ Marriott experience, and knowledge of CI/TY, is mandatory

+ Upscale Resort, Caribbean and/or Luxury experience is a must

+ Experience with high-end Incentive, Financial, Insurance groups, and top third-party meeting planners is a must.

+ At least 6 years of progressive hotel convention services experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.

+ Demonstrate creativity and knowledge of food and beverage/events

+ Must have a valid drivers license in the applicable

+ Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate

+ Must have thorough experience with professional selling skills: opening, probing, supporting, closing

+ Shows strong analytical skills and strategic vision in establishing appropriate deployment

+ Must be proficient in general computer knowledge especially Microsoft Office products

+ Must be able to work independently and simultaneously manage multiple tasks

+ Strong organization and presentation skills

+ Must be able to work effectively in a matrixed environment by relying on your ability to communicate, collaborate, and influence others. In the hospitality business, we realize the importance of forming and maintaining strong relationships. You collaborate and work well across the organization and focus the success of your hotel associates.

+ Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.

+ You take on tough challenges with a sense of urgency, high energy, and enthusiasm.

+ Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Duties & Functions

+ Effectively manages assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage overall goals and minimums.

+ You are a leader who thrives in growing and developing the team. Building Talent is an expectation as a leader and as someone who helps identify internal talent.

+ Understand the content reflected in sales contracts and how to upsell F&B.

+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

+ Manage and lead all departmental meetings to include Resume, BEO, Scrub Meetings and daily Line-Ups.

+ Complete the weekly forecasting in A3 as it relates to Banquets &

+ Adheres to Aimbridge Hospitalitys established regulations, company standards, catering/meeting standards and related catering sales metrics.

+ Develop a full working knowledge of the operations and policies of the hotel and applicable

+ Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure

+ Ensure changes are communicated timely to impacted departments/operations

+ Maintain strong visibility in local community and industry organizations, as

+ May assist in implementing and/or participating in special promotions relating to direct sales segments i. e. sales blitzes, etc.

+ Attend daily/weekly/monthly meetings and any other functions required by

+ Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i. e. Second Wave, Aimbridge Digital, or Branded field marketing), as applicable.

+ Perform any other duties as requested by the General Manager.

Property Details

A brilliant beacon of the U. S. Virgin Islands, the all-new Frenchmans Reef has been reimagined with an elevated sense of style inspired by our islands offering two world-class resorts with a total of nearly 500 rooms, 85,000 sq. ft. of events and meeting space, 9 inspired dining options, Heavenly Spa by the Westin, 4 ocean view pools, the Westin Family Kids Club, and various island excursions. These amenities are sure to enchant adventures and leisure-seekers alike. The Westin Beach Resort & Spa and the Morningstar Buoy Haus Beach Resort, an Autograph Collection Hotel are the epitome of an island escape where, we guide our guests to a refreshing state of tropical chill; immersing them in modern comfort and the relaxing rhythm of life on the beach.

As Frenchmans Reef completes the nearly $500M renovation, we are looking for experienced associates to join the team. Relocation assistance may be considered for leadership roles and there are many amazing benefits including discounts on hotel rooms around the world at all Marriott and/or Aimbridge properties as well as insurance, PTO, 401K and more. Apply today to take the next step in your career

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