![Emerald Queen Hotel & Casinos](https://media.trabajo.org/img/noimg.jpg)
Executive Casino Host
1 month ago
The Executive Casino Host is responsible for building and nurturing relationships with our most preferred guests, ensuring their satisfaction and loyalty while driving revenue growth for the casino. Duties include acting as the main liaison between the casino and preferred guests, providing personalized service, and meeting their needs and preferences during their visits. This role involves coordinating with other casino departments to ensure seamless service delivery, handling sensitive guest information confidentially, and implementing strategies to increase revenue from preferred guests. Responsibilities also include enhancing guest loyalty through loyalty programs, exclusive perks, and personalized incentives, managing preferred player accounts, and other duties as assigned.
This full-time position features excellent employer-paid medical, dental, vision, and life insurance benefits.
Education:
High School Diploma or GED equivalent is required. Associates degree in hospitality or related field.Experience & Requirements:
At least two years of experience as a casino host. At least four years of experience in gaming with an emphasis in customer service. Must have a minimum of two years of experience in customer service or guest relations, preferably within a high-end or casino environment. Must have exceptional verbal and written communication skills. Must be proficient with computers and customer relationship management (CRM) systems. Must demonstrate superior guest service skills. Must be able to handle confidential information with discretion and professionalism. Must have experience in sales or upselling and knowledge of casino operations.Physical Requirements:
Must have the ability to stand and walk for extended periods. Must have good manual and finger dexterity. Must be able to tolerate a smoke-filled environment.Additional Requirements:
Must be able to work all scheduled shifts, including weekends and holidays.Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen Casino is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by the Puyallup Tribe’s Emerald Queen Casino.
Source: Hospitality Online
-
Executive Casino Host
2 months ago
Fife Lake, Michigan, United States Emerald Queen Hotel & Casinos Full timeThe purpose of the Executive Casino Host position is to foster relationships with valued guests, ensuring their satisfaction and loyalty while driving revenue growth for the casino.ESSENTIAL FUNCTIONS: Acts as the main liaison between the casino and valued guests, providing personalized service and ensuring their needs and preferences are met during their...
-
Casino Host
1 month ago
Fife, United States Emerald Queen Hotel & Casinos Full timeDescriptionThe Casino Host is responsible for building and nurturing relationships with preferred guests, ensuring their satisfaction and loyalty while driving revenue growth for the casino. Duties include acting as the main liaison between the casino and preferred guests, providing personalized service, and meeting their needs and preferences during their...
-
Casino Host
2 months ago
Fife Lake, Michigan, United States Emerald Queen Hotel & Casinos Full timeThe Casino Host is responsible for building and nurturing relationships with preferred guests, ensuring their satisfaction and loyalty while driving revenue growth for the casino. Duties include acting as the main liaison between the casino and preferred guests, providing personalized service, and meeting their needs and preferences during their visits. This...
-
Sales Manager
3 weeks ago
Fife, United States Emerald Queen Hotels & Casinos Full timeDescriptionThe Sales Manager (Hotel Casino) leads our team by creating and executing innovative sales strategies that drive revenue growth, enhance guest satisfaction and meet financial objectives in a dynamic and customer-focused market. We are seeking a dynamic sales strategist with strong leadership, communication, and analytical skills, as well as...
-
Sales Manager
2 weeks ago
Fife, United States Emerald Queen Hotels & Casinos Full timeDescriptionThe Sales Manager (Hotel Casino) leads our team by creating and executing innovative sales strategies that drive revenue growth, enhance guest satisfaction and meet financial objectives in a dynamic and customer-focused market. We are seeking a dynamic sales strategist with strong leadership, communication, and analytical skills, as well as...
-
Sales Manager
2 weeks ago
Fife, United States Emerald Queen Hotel & Casinos Full timeThe Sales Manager (Hotel Casino) leads our team by creating and executing innovative sales strategies that drive revenue growth, enhance guest satisfaction and meet financial objectives in a dynamic and customer-focused market. We are seeking a dynamic sales strategist with strong leadership, communication, and analytical skills, as well as expertise in...
-
Patron Shuttle Bus Driver
3 months ago
Fife, United States Emerald Queen Casino & Hotel Full time $22 - $23The Part-Time Patron Shuttle Bus Driver is responsible for safely transporting casino employees at the Tacoma location in a timely manner utilizing casino shuttles while providing superior guest service. Duties include ensuring that the casino shuttle buses are clean and presentable at all times, answering questions as they pertain to the casino, and...
-
Facilities Worker
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full time $16 - $17The Facilities Worker is responsible for providing superior guest service to patrons of the casino by keeping the interior and exterior of the casino clean and presentable during business hours. Duties include emptying trash cans, cleaning and maintaining the restroom facilities, replenishing items such as tissue and hand soap, and sweeping and mopping, and...
-
Accounting Project Manager
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full timeThe Accounting Project Coordinator initiates, plans, and executes special projects on behalf of the Finance department.ESSENTIAL FUNCTIONS:Initiates, manages, and completes special projects within the approved budget and schedule.Identifies resource requirements, assembles project team, establishes project schedule, assigns tasks, and monitors progress of...
-
Restaurant Shift Manager
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full timeThe Restaurant Shift Manager is responsible for assisting with all duties pertaining to front of the house operations for the casino during the absence of the Restaurant Manager. Duties include assisting with secretarial and administrative work, handling of interviews for the department and selecting new hires and handling training and development of all new...
-
Purchasing Administrator
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full timeThe purpose of the Purchasing Administrator position is to assist with supplier sourcing, vendor negotiations, contract management, contract negotiation, and procurement as well as overseeing the purchasing and receiving staff.MINIMUM REQUIREMENTS:High School Diploma or GED equivalent is required.Bachelor’s degree required.Five or more years’ experience...
-
Janitor - Deep Cleaner
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full time $18 - $19The Deep Cleaning Worker ensures the cleanliness of the casino interior by cleaning carpets, buffing floors, and cleaning ceiling tiles, vents and accessories. Deep Cleaners also assist kitchen staff with disassembling, sanitizing and reassembling kitchen, deli and bar appliances and hoods. Performs additional job duties as assigned by department...
-
Line Cook
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full time $23 - $25The Line Cook is responsible for cooking breakfast, lunch, and dinner to order. Additional duties include assisting with prep work, handling routine daily cleaning, training new line staff, and assisting with scheduling. Contributes to the casino’s high standards of superior guest service and performs additional job duties as assigned by the department...
-
Employee Dining Cook
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full time $19 - $20The Employee Dining Cook is responsible for supporting the food and beverage department by preparing and cooking food for employees of the casino while providing exceptional internal guest service. Additional duties include handling prep work, preparing soups and salads, replenishing food items, organizing the walk-in storage, and keeping the work area neat,...
-
Dishwasher
2 weeks ago
Fife, United States Emerald Queen Casino & Hotel Full time $17 - $19The Dishwasher is responsible for washing dishes for various dining outlets of the casino. Additional duties include understanding department procedures and functions, and rinsing and washing dishes, pots, and pans while using a commercial dishwasher. Also, stocks and straightens the work area ensuring the dish room is kept neat and clean at all times....
-
Fry Cook
2 months ago
Fife, United States Emerald Queen Casino & Hotel Full time $19 - $20The Fry Cook position is responsible for supporting the food and beverage department by preparing and cooking food for casino guests. Additional duties include performing prep work, assist with line cooking, organizes walk in storage and keeps the work area clean and orderly. Performs additional job duties as assigned by the department manager.The position...
-
Players Club Representative
1 month ago
Fife, United States Emerald Queen Hotel & Casinos Full timeDescriptionThe Players Club Representative identifies and engages casino guests without player’s club cards and shares the benefits of membership and signing up new members. Starting wage is $20.96/hr increasing to $21.52/hr at successful completion of 90-day orientation period.This full-time position features excellent employer-paid medical, dental,...
-
Players Club Representative
1 month ago
Fife, United States Emerald Queen Hotel & Casinos Full timeThe Players Club Representative identifies and engages casino guests without player’s club cards and shares the benefits of membership and signing up new members. Starting wage is $20.96/hr increasing to $21.52/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and...
-
Banquet Captain
2 weeks ago
Fife, United States Emerald Queen Hotels & Casinos Full timeDescriptionJoin our dynamic team as a Banquet Captain, where you will lead and guide restaurant staff in executing exceptional events. Your role includes training staff, assisting with evaluations, and ensuring flawless event setup, service, and tear-down. You'll oversee food and beverage presentation, manage communications, address guest concerns, and...
-
Banquet Captain
3 weeks ago
Fife, United States Emerald Queen Hotel & Casinos Full timeJoin our dynamic team as a Banquet Captain, where you will lead and guide restaurant staff in executing exceptional events. Your role includes training staff, assisting with evaluations, and ensuring flawless event setup, service, and tear-down. You'll oversee food and beverage presentation, manage communications, address guest concerns, and handle...