Quality Customer Support Specialist

4 weeks ago

Chesterfield, United States Bunge Full time

This position is part of a growing team in Bunge’s Corporate Quality Group.  This position acts as the central point of contact for oils, crush, and protein customers for requests to include regulatory documents and forms, quality and issue management, system and database customer updates, and new customer set-ups. This role interacts with a variety of subject matter experts across many departments at Bunge to coordinate and ensure the accurate completion of requests.

 

Main Accountabilities:

  • Fulfill customer product and regulatory standard documentation requests.
  • Management of customer website portal requests.
  • Assist in maintaining current regulatory documentation.
  • Act as back-up for all documentation requests, standard and non-standard.
  • Cross train to learn all QCS functions to act as back-up when necessary for entire team.
  • Always maintain a high level of professionalism, creating a connection and developing a rapport with internal and external customers to provide an outstanding, personal customer experience.
  • Serve as a main point of contact and liaison between the customer and internal groups, such as Quality, Regulatory, Credit, and Master Data.
  • Utilize Salesforce to receive and complete requests.
  • Utilize Trace Gains and other customer portals to maintain customer documentation requests online.
  • Utilize Tableau and SAP systems for research and customer information.
  • Utilize Master Data Governance (MDG) system to manage existing customer information as well as new customer set-ups from start to finish to ensure proper and timely set-up.
  • Assist Customer Support Supervisor as needed to resolve issues.
  • Continuously seek to improve processes.
  • Other duties as assigned

 

Education/Experience:

  • Bachelor’s degree in business administration or related education and job experience.
  • Strong attention to detail, problem solving, prioritization, time management and organizational skills.
  • Prior successful industry customer service experience and/or a proven track record of accomplishments in working in an environment servicing internal and external customers.
  • Strong interpersonal and communication skills; verbal, written phone/email etiquette skills.
  • Strong ability to multitask.
  • Positive and professional attitude
  • Ability to work and collaborate with cross functional teams.
  • Self-reliant, independent; can be quick and decisive, smart, and savvy with good ideas and judgment.
  • Stable, adaptive, and able to handle a stressful situation with calm and reason.
  • Flexible, open to change, and can experiment with new solutions to achieve results.
  • Experience in agribusiness or related industry with specific focus on regulatory requirements for the agribusiness industry a plus

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

 

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.  Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

  • Quality Customer Support Specialist

    4 weeks ago

    Chesterfield, United States Bunge North America Full time

    This position is part of a growing team in Bunge s Corporate Quality Group. This position acts as the central point of contact for oils, crush, and protein customers for requests to include regulatory documents and forms, quality and issue management, system and database customer updates, and new customer set-ups. This role interacts with a variety of...

  • Support Specialist

    3 days ago

    Chesterfield, United States Sevita Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Sevita. As a Support Specialist, you will play a vital role in providing high-quality care and support to individuals with intellectual and developmental disabilities.Key ResponsibilitiesAssist individuals with daily living skills, including meal preparation,...

  • Customer Engagement Specialist

    2 weeks ago

    Chesterfield, Missouri, United States ClubReady LLC Full time

    Senior Customer Experience SpecialistJob Category: Customer/Client SuccessJob Overview:The Senior Customer Experience Specialist (CES) plays a pivotal role in cultivating a customer-focused environment and delivering exceptional service to our franchise partners, studio owners, and their teams.This position is responsible for crafting a seamless, engaging,...

  • Client Support Specialist

    2 weeks ago

    Chesterfield, United States Virginia Department of Human Resource Management Full time

    Client Support Specialist Job no: Work type: Full-Time (Salaried)Location: Chesterfield, VirginiaCategories: Administrative Services Title: Client Support Specialist State Role Title: Client Support Specialist Hiring Range: Up to $46,000 (salary is commensurate with experience) Pay Band: UG Agency: Virginia Department of Human Resource Management Recruitment...

  • Quality Assurance Specialist

    1 week ago

    Chesterfield, Missouri, United States Zeiss Inc Full time

    About Zeiss Inc.Zeiss Inc. is a global leader in the development and manufacture of optical systems and optoelectronic components. With a rich history spanning over 177 years, we have established ourselves as a pioneer in science and technology.Job SummaryWe are seeking a highly skilled Quality Control Specialist to join our team. As a Quality Control...

  • Customer Service Specialist

    1 month ago

    Chesterfield, United States Zeiss Inc Full time

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable...

  • Customer Service Specialist

    2 weeks ago

    Chesterfield, United States Zeiss Inc Full time

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable...

  • Administrative Support Specialist

    2 days ago

    Chesterfield, New Hampshire, United States Capstone Logistics Full time

    **Job Summary**As an Administrative Support Specialist at Capstone Logistics, you will play a vital role in ensuring the smooth operation of our administrative functions. Your primary responsibilities will include:Providing administrative support to our site management and corporate office teams, ensuring seamless communication and coordination.Accurately...

  • Senior Customer Experience Specialist

    3 months ago

    Chesterfield, United States ClubReady LLC Full time

    ** Senior Customer Experience Specialist** **Job Category****:** Customer/Client Success **Requisition Number****:** SENIO001192 Showing 1 location **Job Details** **Description** **JOB OVERVIEW:** The Customer Experience Specialist (CES) fosters a customer-centric culture and drives a world class customer experience for our franchise partners, studio owners...

  • Customer Experience Specialist

    2 months ago

    Chesterfield, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Operations Support Specialist

    1 month ago

    Chesterfield, United States PrimeLine Utility Services Full time

    Company Description C.W. Wright was founded in 1953 in Richmond, Virginia and has since been setting the bar for safety, quality and productivity in the utility service industry. C.W. Wright is a full-service utility contractor with decades of proven success in delivering electric T&D solutions for our customers. Our company motto is "Service with Safety"...

  • Operations Support Specialist

    1 month ago

    Chesterfield, United States C.W. Wright Construction Company Full time

    Job DescriptionJob DescriptionCompany DescriptionC.W. Wright was founded in 1953 in Richmond, Virginia and has since been setting the bar for safety, quality and productivity in the utility service industry.C.W. Wright is a full-service utility contractor with decades of proven success in delivering electric T&D solutions for our customers.  Our company...

  • Customer Service Specialist

    3 weeks ago

    Chesterfield, United States Katalyst Surgical "a ZEISS Company Full time

    Job DescriptionJob DescriptionJob DescriptionAbout Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation...

  • Desktop Support Specialist

    2 months ago

    Chesterfield, United States neteffects Full time

    W2 Candidates ONLY Please.....We Cannot Use Corp to Corp C2CHybrid position ...... Chesterfield, Missouri areaLong Term W2 Contract to Hire (12+ months) with benefitsRate: $27-31/hr. W2 with benefits Desktop Support Specialist - Tier 1 Required:4+ years of technology/desktop support experienceExtensive knowledge of Windows desktop environment and...

  • Regulatory Compliance Support Specialist

    1 week ago

    Chesterfield, Missouri, United States Institute of Licensing Ltd Full time

    Position Overview:As a Regulatory Compliance Support Specialist, you will play a crucial role in our Licensing Team, ensuring the smooth operation of licensing processes and providing exceptional support to our clients.Key Responsibilities:1. **Application Processing:** Efficiently manage and process licensing applications, ensuring all details are...

  • Patient Services Support Specialist

    6 days ago

    Chesterfield, Missouri, United States EVERSANA Company Full time

    Job DescriptionThe Program Specialist II will provide dedicated support to patients and healthcare providers for activities related to benefit coverage, payments, reimbursements, denials, and general inquiry phone calls through our patient services support center.Key Responsibilities:Provide Dedicated Support: Deliver personalized support to patients and...

  • Administrative Support Specialist

    4 days ago

    Chesterfield, New Hampshire, United States Capstone Logistics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Capstone Logistics. As an Administrative Support Specialist, you will provide administrative and clerical support to our site management and corporate office.Key ResponsibilitiesProvide administrative support to site management and corporate...

  • IT Support Specialist

    6 days ago

    Chesterfield Twp, United States Marmon Holdings, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Marmon Holdings, Inc. As a key member of our technical support team, you will be responsible for providing timely and effective support to employees with technical problems and information technology issues.Key Responsibilities:Diagnose and troubleshoot...

  • Clinical Support Specialist

    2 weeks ago

    Chesterfield, Missouri, United States Eastside Dermatology Full time

    Position Overview:About Eastside DermatologyWe are looking for a committed Clinical Support Specialist to enhance our team. This role is ideal for individuals who excel in a dynamic and collaborative environment. The position offers a standard work schedule from Monday to Friday, with no evening or weekend shifts required. Candidates should possess at least...

  • Math Instructional Support Specialist

    6 days ago

    Chesterfield, United States Chesterfield County Public Schools Full time

    Job Summary:As an Instructional Support Specialist for Mathematics, you will provide timely and consistent support in the classroom to assist teachers in the implementation of supplemental programs and instruction. This includes comprehensive strategies for mathematics.Key Responsibilities:Plan and implement a schedule of regular in-class support and...