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Correspondence & Dispute Specialist II (Onsite)

2 months ago

Greenville, United States Newrez LLC Full time
  • Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies.
  • The ideal candidate will have a good working knowledge of all aspects of Operations, including payment processing, escrow, taxes, and insurance, boarding, credit reporting, etc., and be able to direct members of those departments in resolving issues.
  • The job will require continuous learning and keeping up to date with the Regulations related to the Real Estate Settlement Procedures Act (“RESPA”), Truth-in Lending Act (“TILA”) the Fair Credit Reporting Act (“FCRA”), the Consumer Financial Protection Bureau (“CFPB”) and policies and procedures regarding Fraud/ID Theft.
  • 2-4 years of Mortgage Servicing Experience
  • Excellent understanding of mortgage servicing industry, escrow, payment application, fees, credit reporting bankruptcy, foreclosure, loss mitigation.
  • Familiarity with Mortgage Servicing systems is preferred.
  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee