Engineer: Customer Support

1 month ago


Santa Clara, United States ETeam Full time
  • Client AI Studio is transforming AI and data science with a code-first platform helping the worlds largest companies scale their machine learning with an unparalleled end-to-end solution.
  • We are looking for AI Support Engineers with a broad range of technical skills, product orientation and great communication and user support services abilities.
  • Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings
  • Guide, demo and educate customers through technical recommendations during onboarding and on-going operations
  • Work with all internal groups, including support, sales, engineering, product management, and consulting
  • Understanding / experience with cloud technologies (AWS, Google Cloud, Azure, etc.)
  • and tools such as docker and Kubernetes
  • Experience with machine learning, data science or data engineering a bonus


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