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Customer Success Engineer
3 months ago
Our client in the cybersecurity services industry is seeking a Customer Success Engineer to join their team. The ideal candidate should have external customer service, Firewalls, and network security experience which will align successfully in the organization.
Job Title: Customer Success Engineer
Location: Hybrid-Santa Clara, CA
Pay Range: $40-$44/hr W2
Primary Responsibilities:
- Develop a comprehensive understanding of Firewall technologies, providing technical assistance to customers and partners to optimize the utilization of products.
- Collaborate with cross-functional teams, including Product and Engineering, to contribute to the development, integration, and implementation of network security and endpoint solutions.
- Act as a customer advocate, influencing upgrade decisions by suggesting stable code versions and identifying use cases.
- Support customers in identifying candidate releases to upgrade to and efficiently achieve their security objectives.
- Work closely with account teams to assist in delivering a high-touch delivery strategy, technical account plan deployments, and product-level success plans.
What’s Needed?
- STEM graduate with a Computer Science, Engineering, or Networking degree.
- Basic understanding of network security concepts, with a strong willingness to learn.
- Familiarity with Enterprise network products and a keen interest in expanding knowledge in network security.
- Demonstrated good presentation skills, showcasing the ability to convey technical information clearly and concisely.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
