Chemfeed Equipment Specialist
1 month ago
Company Description
Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission
Job Description
We are currently seeking a proven, high-energy and self-motivated Equipment Specialist/Service Technician to support Chemical Monitoring Solutions (CMS) Water Technologies & Solutions sales force and end customers. The role entails supporting our process chemical monitor & control chemfeed equipment product line. This product group includes standard low volume metering feed pumps (solenoid, diaphragm, belt driven and peristaltic), proprietary and third-party controllers, and monitoring systems related to other associated process control equipment for both heavy and light industry applications.
The Field Service Engineer (primarily supporting AL/TN and northern MS/GA/SC) will report to the North American Field Services Leader, led by the Regional Lead. He/She will provide necessary support for chemical feed equipment, engineering activities including scope-outs, system commissioning, programming, calibration, project execution, onsite training,
post installation troubleshooting and second tier repairs for equipment used to dose and control chemicals to water & process application streams.
The successful candidate will be responsible for:
- Customer site scope-outs to assist sales teams in technical review and recommendations while delineating roles and responsibilities for installations.
- Leading and performing electrical and mechanical installation of components required for final tie-ins to applications in the field at customer sites, while adhering to plant and company environmental, health and safety concerns.
- Commissioning, configuring provided equipment, programming controllers, then validating dynamic Chemical feed equipment operation on startup by calibration, validation, verification, in the safest manner possible and provide ongoing hardware/software support.
- Determining onsite support documentation & parts lists and providing end use training to commercial and customer teams regarding operation and preventative maintenance of all related equipment/instrumentation.
- Troubleshooting hardware and software problems for customers and/or the field sales force via remote support technologies or on-site at customer locations. Resolving issues by repairing and/or calibrating instruments in accordance with designated O&M manuals
- Proactively reaching out and coordinating with CMS Field Service Representatives and/or the appropriate CMS Account Management team to optimize applications or resolve service calls issues in a timely manner.
- Keeping up to date with all Technical and Operational skills pertaining to this position, including all applicable safety procedures while meeting end customer requirement and expectations.
- Demonstrating proficiency in performing all test and calibration routines required, as well as procedures for on-site services and Database management.
- Ensuring all administrative duties and protocols are followed completed within prescribed timelines.
- Clearly demonstrate a safety mindset in actions, performance, discussions, and reports.
Qualifications
Qualifications and requirements - Technical degree/diploma in Electrical, Electronic Technology, Instrumentation and Electronics, Mechanical Engineering or other technical discipline.
Desirable qualifications
Familiarity of digital communications including MODBUS, OPC, ProfiNet, networking, cellular communications. Ability to communicate effectively and contribute to team projects in a sales environment via strong technical support. Understanding of Water Treatment processes, controls and programming, and chemical applications Ability to make good business decisions based on risk reward analysis and Suez's business objectives
Additional Information
All of your information will be kept confidential according to EEO guidelines.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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